Tracie Anders Email & Phone Number

Georgetown, Texas

Georgetown, Texas, United States

Austin, Texas Area

• Lead analyst for maintaining the data integrity of IBM’s sales force automation application suite
• Manage the monthly updates of key reference data based on cross-application standards through use of Infosphere MDM Reference Data Management hub
• Partner with worldwide team responsible for Global Brand Table changes and assess impact of those changes to existing data in Sales Connect; coordinate with application developers to process the monthly changes; verify.
• Lead weekly Scrum between Sales Connect leads and developers to review off-cycle data stories and disposition them
• Manage incoming work items in Rational ClearQuest, coordinating updates and tracking status changes through closure

Austin, Texas Area

• Responsible for the software change management process for IBM’s sales force automation application suite
• Led planning and scheduling of software code deployments and operations activities across test and production systems
• Coordinated with a worldwide team of developers and architects to document their requirements into stories and change requests
• Entered and tracked requests in a worldwide change management database, and created services requests in Tivoli Service Request Management (TSRM)
• Set expectations for the requested timing of requests, and whether exception approvals were needed
• Verbally presented the requests to review boards; and managed the coordination of approvals and exceptions, ASCA impact assessment, back-out procedures, customer impacts, and testing evidence

Raleigh-Durham, North Carolina Area

• Supported a team of project managers and executives in deployment of a multi-million dollar software conversion project moving IBM’s order management process to a SAP solution for China and Europe.
• Integrated work items from multiple teams into an overall master project schedule, and tracked progress through multiple software releases
• Managed and tracked change requests through use of Clear Quest. Consulted with teams on interlocks needed, and would coordinate review presentation to review boards.
• Managed the collection of time and expense cards, and travel itineraries

Waco, Texas Area

• Responsible for cash and credit transactions; returns
• Supervised other employees when manager was absent
• Assisted customers in finding merchandise and answering support questions

Georgetown, TX

I was responsible for the care of boarded cats and dogs- monitored during play time, fed and watered animals, medicated, and cleaned suites.

Georgetown, TX

I was responsible for the care of boarded and hospitalized animals- walked, fed, water, medicated, and cleaned cages. Assisted vet technicians and veterinarians when needed.