Tracie Davis, Mba, Csm®

Tracie Davis, Mba, Csm® Email and Phone Number

Senior Director, Global HCS Service Centers at Conduent @ Conduent
Tracie Davis, Mba, Csm®'s Location
United States, United States
Tracie Davis, Mba, Csm®'s Contact Details

Tracie Davis, Mba, Csm® work email

Tracie Davis, Mba, Csm® personal email

n/a

Tracie Davis, Mba, Csm® phone numbers

About Tracie Davis, Mba, Csm®

A strategic leader with proven leadership and delivery abilities in program/project management, client relationship management, business process analysis and operational management across the financial services industries.

Tracie Davis, Mba, Csm®'s Current Company Details
Conduent

Conduent

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Senior Director, Global HCS Service Centers at Conduent
Website:
conduent.com
Employees:
10
Company phone:
(949)743-1200
Tracie Davis, Mba, Csm® Work Experience Details
  • Conduent
    Senior Director, Global Hcs Service Centers
    Conduent Oct 2024 - Present
    Florham Park, New Jersey, Us
    View
  • Conduent
    Director, It Program & Project Management
    Conduent Oct 2021 - Oct 2024
    Florham Park, New Jersey, Us
    View
  • Summus Group
    Principal
    Summus Group Aug 2019 - Oct 2021
    Paris, Île-De-France, Fr
    View
  • Aurigo Software Technologies
    Senior Business Analyst
    Aurigo Software Technologies 2019 - Aug 2019
    Austin, Texas, Us
    Responsibilities: Partner with state agencies, counties, and local entities to implement a suite of project and program management software products for managing large capital assets, infrastructure and facilities.• Serve as the subject matter expert for Masterworks and primary point of contact for requirement management• Drive business requirement workshops with customers and map business processes to Aurigo products• Facilitate change management in partnership with customers so that contracted scope is delivered• Translate functional specifications for the configuration team to ensure solutions are successfully developed• Coordinate the mitigation of project risks in order to meet project deliverables
    View
  • Texas Mutual Insurance Company
    Senior Business Process Analyst
    Texas Mutual Insurance Company Mar 2017 - Jun 2018
    Austin, Texas, Us
    Responsibilities: Served as the Claims business leader on system projects by facilitating process/system requirements definition, design, acceptance testing, and training using Agile methodologies.• Led Business Process Management requirements gathering, concept statements, and project plans with a focus on business value using JIRA and Confluence tools• Led Scrum meetings with developers, testers, and business SMEs to facilitate changes impacting the project team• Facilitated strategic planning with Salesforce to migrate the CRM platform to the cloud • Streamlined defect triaging activities by integrating the training organization into the process workflow resulting in 10% reduction in defects reported
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  • Farm Credit Bank Of Texas
    Senior Business Analyst
    Farm Credit Bank Of Texas 2018 - 2018
    Austin, Texas, Us
    Responsibilities: Managed analysis activities to document critical requirements that are used to implement business solutions using Waterfall methodologies.• Conducted business interviews to identify functional requirements and performed gap analysis of current and proposed processes • Created business process models to identify operational inefficiencies and identify improvement opportunities• Collaborated with developers and testers to ensure traceability to business requirements with Microsoft Visual Studio Team Foundation Server
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  • Bank Of America
    Svp, Senior Project Manager
    Bank Of America Jun 2012 - Dec 2016
    Charlotte, Nc, Us
    Responsibilities: Coordinated governance routines and practices to achieve successful project execution • Consulted with DOJ Consumer Relief teams to drive timely, cost-efficient projects which completed the Principal Reduction Modification trial to receive $2.7 billion in principal forgiveness since 2014• Consolidated & synthesized data from multiple sources to facilitate bulk loan transfer processes that require specialized servicing guidelines • Re-designed 15 special handling processes that support 24 external servicer relationships• Facilitated issue resolution activities to mitigate reputational and operational risks
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  • Bank Of America
    Svp, Senior Change Consultant
    Bank Of America Sep 2010 - Jun 2012
    Charlotte, Nc, Us
    Responsibilities: Managed a portfolio of projects to successfully deliver on time with adherence to A.2 Change Execution Policy Standards• Fostered strong relationships and consulted teams to successfully execute key initiatives• Established best practices and reinforced a culture of compliance• Implemented processes to improve the quality of initiative delivery
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  • Bank Of America
    Svp, Vendor Relationship Manager
    Bank Of America Feb 2007 - Sep 2010
    Charlotte, Nc, Us
    Responsibilities: Built consistent management routines with the business leaders to effectively monitor suppliers' impact on Cost, Quality, Speed, and Risk.• Partnered with internal & external partners to identify innovative solutions• Designed governance procedures to ensure optimal regulatory and business compliance• Developed and established management routines to ensure enterprise strategic alignment• Re-designed the agency engagement model resulting in $20.4M in savings
    View
  • Bank Of America
    Vp, Senior Operational Risk Consultant
    Bank Of America Oct 2005 - Feb 2007
    Charlotte, Nc, Us
    Responsibilities: Identified, assessed, & mitigated risks associated with global third-party supplier relationships• Created risk engagement model for Contact Centers reducing process re-work• Served as an advocate in the risk management culture at a wholly owned subsidiary, BA Continuum Solutions, in India by standardizing management routines & workflows
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  • Bank Of America
    Vp, Sourcing Manager
    Bank Of America Apr 2003 - Oct 2005
    Charlotte, Nc, Us
    Responsibilities: Developed and executed supply chain strategies with multiple lines of business to optimize the total cost of ownership, build supplier relationships, and mitigate risk• Led the re-negotiation of a $24MM supplier agreement• Managed sourcing projects resulting in savings of $2.1MM in 2004• Developed a supplier optimization strategy resulting in savings of $2.7MM for 2005
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  • Solectron Technology
    Program Manager
    Solectron Technology May 2002 - Mar 2003
    Us
    Responsibilities: Managed the performance measurement program for Global Materials & initiated cost reduction projects by reviewing bid proposals and validating contract pricing• Worked with cross-functional teams to reduce bid package costs by 20%• Managed the resolution of contract issues between suppliers and customers• Reconciled variances between regional purchase prices and global bid prices resulting in an annual savings of $200, 000• Managed the monthly performance reviews for the customer supply chain management organization resulting in an 18% improvement in customer satisfaction
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  • Solectron Technology
    Business Analyst
    Solectron Technology Jun 2000 - May 2002
    Us
    Responsibilities: Conducted data analysis for Global Quotations to improve supplier quote productivity• Implemented an 80% cycle time reduction for global quote centers by automating the reporting process• Led a successful large scale global implementation of web-based quotations software• Created a strategic plan to leverage economies of scale in components purchasing
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Tracie Davis, Mba, Csm® Skills

Cross Functional Team Leadership Supply Chain Management Business Process Improvement Business Analysis Management Strategy Data Analysis E Commerce Leadership Process Improvement Program Management Project Management Risk Management Sourcing Strategic Planning Vendor Management Change Management Banking Six Sigma Financial Services

Tracie Davis, Mba, Csm® Education Details

  • Wilbur O. And Ann Powers College Of Business At Clemson University
    Wilbur O. And Ann Powers College Of Business At Clemson University
    International Operations
  • Clemson University
    Clemson University
    Economics (Minor)

Frequently Asked Questions about Tracie Davis, Mba, Csm®

What company does Tracie Davis, Mba, Csm® work for?

Tracie Davis, Mba, Csm® works for Conduent

What is Tracie Davis, Mba, Csm®'s role at the current company?

Tracie Davis, Mba, Csm®'s current role is Senior Director, Global HCS Service Centers at Conduent.

What is Tracie Davis, Mba, Csm®'s email address?

Tracie Davis, Mba, Csm®'s email address is tr****@****ica.com

What is Tracie Davis, Mba, Csm®'s direct phone number?

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What schools did Tracie Davis, Mba, Csm® attend?

Tracie Davis, Mba, Csm® attended Wilbur O. And Ann Powers College Of Business At Clemson University, Clemson University.

What skills is Tracie Davis, Mba, Csm® known for?

Tracie Davis, Mba, Csm® has skills like Cross Functional Team Leadership, Supply Chain Management, Business Process Improvement, Business Analysis, Management, Strategy, Data Analysis, E Commerce, Leadership, Process Improvement, Program Management, Project Management.

Who are Tracie Davis, Mba, Csm®'s colleagues?

Tracie Davis, Mba, Csm®'s colleagues are Kriza Ann Solis, Julie De Leon, Balu Bhargav, Oswaldo Granados, Hélène Eltairy-Van Oosterhout, Raul Amparan Rivas, Adekunle Adesanya.

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