Tracie Dillon Email & Phone Number

Greater Houston

PURPOSE: Initially hired into the agency to locate housing for the tremendous inflow of new residents to the greater Houston market during COVID-19. Houston experienced the third-highest population growth during that period.GOAL: To establish successful first-time relationships with new buyers and sellers, using a combination of face-to-face, written, and virtual communications to generate agency revenue during an unpredictable US market.TACTICS: Prospecting, Client… Show more PURPOSE: Initially hired into the agency to locate housing for the tremendous inflow of new residents to the greater Houston market during COVID-19. Houston experienced the third-highest population growth during that period.GOAL: To establish successful first-time relationships with new buyers and sellers, using a combination of face-to-face, written, and virtual communications to generate agency revenue during an unpredictable US market.TACTICS: Prospecting, Client Communication, Asset Collection, Reporting, Documentation Control, State Law Awareness, Data Processing, Form Processing, Title Research, Client Satisfaction, Sales Forecasting, Workflow Prioritization, and Contract Negotiation. RESULTS: 1. Sold 96 homes (19M in revenue) in the greater Houston market,(representing 3X the agency's average).2. Established a pipeline of new prospects with a high sales conversion.3. Growing brand presence and market position by creating and executing marketing strategies based on insights from through data analysis and market research.4. Utilizing strategic thinking and pragmatic problem-solving approach to identify and solve issues effectively, quickly, and in alignment with company priorities. Show less

Houston, Texas Area

PURPOSE: Hired into this $136B telecommunication company to oversee the end-to-end relationships of B2B and B2C clients. Initially entered the company from the retail side with a succession of promotions, leading to a location transfer from Mississippi to Houston. 1. Account Manager – 2015 – 2021 - Houston, TX2. Solutions Manager – 2014 – 2015 – Flowood, MS3. Retail Sales Representative – 2010 – 2014 - Jackson, MS GOAL: To generate and retain Tel-com service contracts… Show more PURPOSE: Hired into this $136B telecommunication company to oversee the end-to-end relationships of B2B and B2C clients. Initially entered the company from the retail side with a succession of promotions, leading to a location transfer from Mississippi to Houston. 1. Account Manager – 2015 – 2021 - Houston, TX2. Solutions Manager – 2014 – 2015 – Flowood, MS3. Retail Sales Representative – 2010 – 2014 - Jackson, MS GOAL: To generate and retain Tel-com service contracts through the development and management of district field teams, retail store teams, and individual direct sales efforts.TACTICS: Strategy Development, Pipeline Management, Revenue Generation, Client Retention, KPI Achievement, Progress Reporting, Team Recruitment, Retail Training, Sales Operations, Sales Tracking, Industry Regulations, CRM, Presentation Development, Project Management, Customer Experience, and Account Acquisition.RESULTS: 1. Generated multiple 150%+ monthly revenue growth.2. Elevated customer experience by 40% through the development and delivery of compelling workshop presentations.3. Generated historic retail sales results against fierce industry competition.4. Exceeded company-driven customer KPI projections (contracts, profitability, engagement, revenue) throughout company career. Show less

Master Of Science - Ms

Bachelor Of Science - Bs

Real Estate License, Real Estate