• Evaluate business operations processes and implement improvements to support client service• Reconcile vendor billing to purchase orders, follow up on discrepancies, and prepare monthly client invoices• Monitor and report client budget and expenses

• Restructured program, pricing, and advertising strategy to increase enrollment and profit margins• Recruited, trained, supervised, and evaluated staff • Managed camper registration, billing, and collection of required forms• Created, managed, and monitored program budget

• Developed cross-training plans for consultants • Coordinated all aspects of internal and external training (e.g., logistics, vendor relationships, employee registrations, and maintaining employee files)• Managed the development, production, editing, and distribution of the company’s quarterly newsletter• Assisted with corporate communications and updates to the company’s internal home page

• Partnered with Professional Development Manager to lead project team that designed, developed, and implemented new firm-wide promotion criteria and levels, career model, and performance appraisals• Managed schedules of 200+ consultants and assigned them to projects based on client requirements and consultants’ career goals and skill sets• Designed, documented, and implemented the processes related to the resource management function and transitioned the organization to a centralized staffing process • Worked with Consulting Managers, Partners, and the Sales Team to gather requirements for current and future project needs; collaborated with VP of HR, Professional Development Manager, and Recruiting Manager to create a plan for training or recruiting additional consultants to anticipate and accommodate those needs• Developed staffing management and reporting tool to track staff schedules, open project requests, performance appraisals, and monthly resource projections• Projected staff utilization, training, and hiring needs by analyzing open staff requests, reviewing monthly staff productivity reports, and comparing budget to actual results

• Drafted employee stock option agreements, legal memorandums, and corporate resolutions• Researched state blue-sky laws and NYSE and NASDAQ policies to ensure clients' compliance with employee stock option grants

HR Senior Associate Resource Manager (July 1997 – February 1999)• Counseled auditors on career development plans and assigned them to projects across the pharmaceutical, technology, information/communication, and entertainment industries• Oversaw performance appraisal and review process• Managed process of staff transfers, terminations, new hires, leaves of absence, and flexible work arrangementsAudit Associate/Senior Associate (September 1995 – July 1997)• Assisted in the preparation, quarterly reviews, year-end audits, and filings of applicable SEC Forms for engagements in the biotech and pharmaceutical industries