• Manage, process, and reconcile approximately $120M complex rebate claims and payments for Distribution, Reseller, Volume, and End-User partners. • Evaluation of internal controls, operating practices, and information systems to ensure alignment with corporate standards for accuracy, compliance, and efficiency.• Analyze, investigate, and research complex account transactions for potentially fraudulent activity to mitigate monetary, compliance, reputational, and regulatory risk.• Participate and create detailed month-end analytical reports. • Complete data audits, evaluations within core systems, identify and resolve complex issues, and reconciliation projects related to programs and partner claims.• Compile accurate and inclusive analysis of incentive programs and partner claims to assist management in future business planning decisions.• Team Lead providing cross-functional leadership between numerous business units, functional areas, vendors, and partners.

• Analyze and reconcile approximately $173 million annual open return claims for regional accounts. • Diagnose, troubleshoot, and identify solutions to inventory issues that result in A/R deductions.• Research, identify, and escalate root cause issues that impact all business units and external customers. • Problem-solve to mitigate loss of revenue and fraudulent activity.• Envision and implement new processes and system enhancements that increase efficiencies and productivity.• Develop and document policies and procedures.• Provide process and system training.

• Provide cross-functional support between various business units, functional areas,and Marketing Operations.• Supply detailed and accurate analysis of marketing programs and partner claims to assist management in future business planning decisions.• Complete data audits, evaluations within core systems, identify and resolve complex issues, including change updates, and reconciliation projects related to programs and partner claims.• Manage, process, and reconcile Distributor SME, IR, GOV/ED, POS Rebates, Trade-In, Peak, and Qtrly VIR rebates.• Support Marketing in the design, implementation, and administration of new programs to grow revenue.• Foster and build strong working relationships with internal and external partners and vendors.• Sustain leadership role for spending accuracy within the company.• Appropriately interpret numerous plan provisions and process claims accordingly, calculating payments to reduce over/under payments.• Offer support and back-up within the Marketing Operations group to include the Volume/Enterprise Channel, and MDF for both US and CAD. • Maintain accuracy for the purchase orders and approval within iProcurement.• Analyze and advise on workflow and data integrity issues, and offer resolution recommendations.• Work directly with Finance Operations Manager and Director together with other finance teams to offer analytical support.

• Create, foster, and manage portfolio of approximately $900 million with distribution, major, and problematic partners.• Analyze delinquent accounts and construct reports on highest risk accounts including recommendations for resolution and implementation. • Reconcile accounts to maintain accuracy of accounts to include marketing, product refusals, shortages, and tax claims.• Initiate adjustments and credits to partner accounts within limits of company policy. • Analyze and perform financial analysis on new and current partners for credit worthiness. • Evaluate financial sources, such as Dun and Bradstreet, public, and private records. • Monitor receivables, collections, and provide on-going updates and recommendations to senior leadership. • Identify problem accounts and provide regular updates of receivables to management • Negotiate payment programs with delinquent partners. • Identify accounts requiring collection agency or legal action. • Create and report month-end financial data. • Communicate directly with internal customers: Sales, Marketing, Logistics, Order Management, and other integral departments to enhance customer relations and mitigate risk.

• Partner with Information Management to ensure required systems function effectively.• Provide systems support and training to internal and external customers.• Responsible for month-end closing of billing systems• Ensure corporate project initiatives meet target timelines. • Troubleshoot, recommend, coordinate, and implement resolution for system issues.• Support Global internal and external partners to minimize ineffective customer experience. • Effectively manage vendor compliance programs.• Project budgeting and cost containment.• Resolved incorrect billing resulting in $435K recovery to company.• Project Manager for update, safety, and major accounts and OEM programs.• Provide leadership to customer support for new products and sustaining support to improve reliability, usability, and supportability.• ISO 9000 Compliance Coordinator.

• Cold-call to establish new customer base.• Established recurring relationships to maintained on-going communications with entire client base and fostered loyal, lasting relationships.• Increased sales revenue from $12K to $430K annually.• Responsible for accurate billing and collections.• Assisted clients in ad design and composition in addition to implementation of creative product promotions for new and established clients.• Administered expansive advertising budgets for local and national clients.