Tracie Wright Email & Phone Number

Wilsonville, Oregon

• Manage, process, and reconcile approximately $120M complex rebate claims and payments for Distribution, Reseller, Volume, and End-User partners.
• Evaluation of internal controls, operating practices, and information systems to ensure alignment with corporate standards for accuracy, compliance, and efficiency.
• Analyze, investigate, and research complex account transactions for potentially fraudulent activity to mitigate monetary, compliance, reputational, and regulatory risk.
• Participate and create detailed month-end analytical reports.
• Complete data audits, evaluations within core systems, identify and resolve complex issues, and reconciliation projects related to programs and partner claims.
• Compile accurate and inclusive analysis of incentive programs and partner claims to assist management in future business planning decisions.

WHQ, Beaverton, OR

• Analyze and reconcile approximately $173 million annual open return claims for regional accounts.
• Diagnose, troubleshoot, and identify solutions to inventory issues that result in A/R deductions.
• Research, identify, and escalate root cause issues that impact all business units and external customers.
• Problem-solve to mitigate loss of revenue and fraudulent activity.
• Envision and implement new processes and system enhancements that increase efficiencies and productivity.
• Develop and document policies and procedures.

Wilsonville, OR

• Provide cross-functional support between various business units, functional areas,and Marketing Operations.
• Supply detailed and accurate analysis of marketing programs and partner claims to assist management in future business planning decisions.
• Complete data audits, evaluations within core systems, identify and resolve complex issues, including change updates, and reconciliation projects related to programs and partner claims.
• Manage, process, and reconcile Distributor SME, IR, GOV/ED, POS Rebates, Trade-In, Peak, and Qtrly VIR rebates.
• Support Marketing in the design, implementation, and administration of new programs to grow revenue.
• Foster and build strong working relationships with internal and external partners and vendors.

Wilsonville, OR.

• Create, foster, and manage portfolio of approximately $900 million with distribution, major, and problematic partners.
• Analyze delinquent accounts and construct reports on highest risk accounts including recommendations for resolution and implementation.
• Reconcile accounts to maintain accuracy of accounts to include marketing, product refusals, shortages, and tax claims.
• Initiate adjustments and credits to partner accounts within limits of company policy.
• Analyze and perform financial analysis on new and current partners for credit worthiness.
• Evaluate financial sources, such as Dun and Bradstreet, public, and private records.

Wilsonville, OR.

• Partner with Information Management to ensure required systems function effectively.
• Provide systems support and training to internal and external customers.
• Responsible for month-end closing of billing systems
• Ensure corporate project initiatives meet target timelines.
• Troubleshoot, recommend, coordinate, and implement resolution for system issues.
• Support Global internal and external partners to minimize ineffective customer experience.

Cheyenne, Wy.

• Cold-call to establish new customer base.
• Established recurring relationships to maintained on-going communications with entire client base and fostered loyal, lasting relationships.
• Increased sales revenue from $12K to $430K annually.
• Responsible for accurate billing and collections.
• Assisted clients in ad design and composition in addition to implementation of creative product promotions for new and established clients.
• Administered expansive advertising budgets for local and national clients.

Bsb/M, Business Management With A Minor In Psychology, 3.87

Activities and Societies: Delta Mu Delta, University of Phoenix Alumni Association, and University of Phoenix Honor Society.

Paralegal, Family Law, 3.86