Tracie Capper Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Australia

Delivering chargeable services to customers that result in the successful implementation of TechnologyOne's software solution by applying expert functional skills, product knowledge and implementation experience.

Brisbane, Queensland, Australia

Brisbane, Australia

ABC Developmental Learning is Australia's leading Child care organisation with 15,000 employees on the weekly payroll and 350 employees on the fortnightly payroll.My duties with ABC Learning and Development remained essentially with the PeopleSoft Global Payroll implementation team and assisting the payroll team with the day to day running of the payrolls. The Project team were responsible for implementing PeopleSoft Global Payroll for the Payroll and Human Resource departments and I was responsible for keeping the Payroll up to date with current legislation and introducing new and improved functionality, writing and running adhoc queries and troubleshooting.

Brisbane, Australia

I joined Dialog after spending almost 11 years working with computerised financial software packages.I am a Senior Payroll Consultant specialising in the delivery of the NAV Financials Payroll package. My legislative knowledge and technical abilities aid me in understanding what clients need from their payroll system. I engage in business analysis, software design and system implementation. I have extensive teaching experience and this, coupled with an outgoing personality and easy going disposition, also makes me an ideal choice where user support and training is required.

Brisbane, Australia

• Implementation and support of ERP solutions including Payroll and Human Resource Management • Continual vigilance for opportunities and methodologies to improve client satisfaction.• Ensure consulting and support role is performed with honesty, integrity and produces the required deliverables; Ensure projects are delivered on time and within budget, are of a high quality and produce the required deliverables.• Identification of opportunities to deliver additional solutions for client requirements.• Commitment to “consistently strive to exceed client expectations”• Support the Business Development Managers and participate in pre sales activities, contribute to proposal development in areas of costing, risk, assumptions, scope and schedule.• Contribute to the sales process by providing sound advice and innovative project delivery approaches matching client requirements and budget constraints.• Assisting clients with all components of an implementation from needs analysis, project initiation, database configuration, deployment, and post implementation support across all modules (Financials, Human Resources, Inventory, CRM, Distribution and Sales etc)• Client Account Management• Create customer interest in the organisation's IT products by continually promoting Moore Stephens and in particular the Greentree product.• Keep clients informed of new product developments and IT innovation opportunities • Develop documentation and training materials.• Training Delivery • Respond to impromptu client needs quickly and effectively• Trouble shooting and ongoing system coaching.• Administration – provide comprehensive narration in e-Time to assist invoicing ensuring client’s pay as per terms.• Provide information to Directors on potential opportunities and support.My major achievements at MSTA were:• End User documentation• Implementation for BSA, McGee’s, JLF Corporation, Southside Community Club financial systems, payroll, job costing and fixed assets.

Kangaroo Point

Roche Mining is a division of the Downer Group Limited. Roche is one of Australia’s three largest contract mining groups and leading specialists in large scale open pit mining and mine infrastructure.My primary duties with Roche Mining involved the following responsibilities and functions:• Coordinate the development of Roche Management Information Systems• Database Integrity• Compliance with policies and company procedures• Manger the drafting and sign off on specifications for enhancements and modifications• Liaison between the Users and external consultancies• Help desk and user support• Provide global systems expertise.• Manage the migration of Financial reporting to category code reporting• Develop a model template for new projects.• Develop and maintain Purge and Archive programs.• JD Edwards systems administration• System Security• User Training • User DocumentationMy major achievements at Roche were:• Coordinating a team to convert several chart of accounts into 1 new chart for the Roche group of companies and business units• Implementation of GST in J D Edwards• Coordinate the J D Edwards upgrade from version 6,2 to 7.3• Implement application security

Brisbane, Australia

Carpentaria transport was a division of TNT. I was part of the team to implement Carpentaria’s first computerised accounting system from a paper based system.My primary duties with Carpentaria Transport involved the following responsibilities and functions:• Implement and Coordinate the System Security• Implementation Team member.• User Documentation• Unix system administration• Weekly import of payroll files involved massaging the files.My major achievements at Carpentaria were:• Implementation of a computerised accounting system from a manual based accounting system. Train existing staff. Implement procedures for functions including P&L reporting. Sub contractor payments, creditors and intercompany accounts. Taxation reporting, budget and history data migration.• Conversion of accounting period from fiscal to calendar year.