Tracie Hanson Email & Phone Number

Leland, Nc, Us

Wilmington, North Carolina, United States

• Support, coordinate, and organize activities for ten Employee Resource Groups and the Anti-Racism Workgroup to support Trillium’s diversity and inclusion strategies.• Engage in recruiting new members to participate in Employee Resource groups and other DEI programs. Currently, have assisted in recruiting 21% of employees participating in groups which has led Trillium to outperforming the Fortune 500 national average.• Serves as a resource and point of contact for organizational needs… Show more • Support, coordinate, and organize activities for ten Employee Resource Groups and the Anti-Racism Workgroup to support Trillium’s diversity and inclusion strategies.• Engage in recruiting new members to participate in Employee Resource groups and other DEI programs. Currently, have assisted in recruiting 21% of employees participating in groups which has led Trillium to outperforming the Fortune 500 national average.• Serves as a resource and point of contact for organizational needs and inquiries on diversity, equity, inclusion, and related training topics.• Co-developed and actively supports Trillium’s Career Development Center by offering employees resume writing and review, career counseling, strengths recognition, and interview preparation. • Support, coordinate, and organize activities for external stakeholders to support Trillium’s diversity and inclusion strategies, including All Child All Families Training, Cultural Competency Plan, and DEI Annual Report.• Active member of the Culture Competency Committee, Inclusion Committee, and Provider Seal Program. Show less

Shallotte, North Carolina, United States

• Developed and implemented the Quality Improvement/Assurance Plan.• Ensured compliance with all documentation, staff qualifications, and State/Federal requirements by conducting personnel and member records audits.• Completed Staff Credentialing through Medicaid and affiliated Managed Care Organizations for all new employees and renewals as needed.• Chaired the Quality Improvement, Health and Safety, and Disaster Committees.• Investigated and formally responded to… Show more • Developed and implemented the Quality Improvement/Assurance Plan.• Ensured compliance with all documentation, staff qualifications, and State/Federal requirements by conducting personnel and member records audits.• Completed Staff Credentialing through Medicaid and affiliated Managed Care Organizations for all new employees and renewals as needed.• Chaired the Quality Improvement, Health and Safety, and Disaster Committees.• Investigated and formally responded to internal/external complaints and quality of care concerns.• Facilitated training for new employees, including Person-Centered Planning, documentation, ADA (de-escalation techniques), and more.• Provided non-clinical oversight to service teams, including ACTT, CST, IIH, PSS, and IPS.• Completed all Account Payable tasks for seven locations.• Completed payroll for 120 team members across seven locations. Show less

Shallotte, North Carolina, United States

• Developed and implemented the Quality Improvement/Assurance Plan.• Ensured compliance with all documentation, staff qualifications, and State/Federal requirements by conducting personnel and member records audits.• Completed Staff Credentialing through Medicaid and affiliated Managed Care Organizations for all new employees and renewals as needed.• Chaired the Quality Improvement, Health and Safety, and Disaster Committees.• Investigated and formally responded to… Show more • Developed and implemented the Quality Improvement/Assurance Plan.• Ensured compliance with all documentation, staff qualifications, and State/Federal requirements by conducting personnel and member records audits.• Completed Staff Credentialing through Medicaid and affiliated Managed Care Organizations for all new employees and renewals as needed.• Chaired the Quality Improvement, Health and Safety, and Disaster Committees.• Investigated and formally responded to internal/external complaints and quality of care concerns.• Facilitated training for new employees, including Person-Centered Planning, documentation, ADA (de-escalation techniques), and more.• Provided non-clinical oversight to service teams, including ACTT, CST, IIH, PSS, and IPS.• Lead preparation activities for CARF accreditation and facilitated all onsite visits. Achieved four 3-year accreditations during employment.• Actively performed backup staffing for QP positions for ACTT, CST, IIH, and PSS teams as needed.• Completed all Account Payable tasks for seven locations.• Completed payroll for 120 team members across seven locations.• Lead liaison for commercial and health insurance policies and supplement insurance, including AFLAC and Liberty National. Show less

Shallotte, North Carolina, United States

• Coordinated Community Support Services to 30-35 adults and children caseload. Developed initial and ongoing revisions of the person-centered plan. Provided one on one direct support and intervention. Engagement with natural and community supports to ensure the treatment plan was delivered appropriately.• Actively supervised 15 direct reports to ensure service delivery metrics were met.• Developed and implemented the Quality Improvement/Assurance Plan.• Investigated and formally… Show more • Coordinated Community Support Services to 30-35 adults and children caseload. Developed initial and ongoing revisions of the person-centered plan. Provided one on one direct support and intervention. Engagement with natural and community supports to ensure the treatment plan was delivered appropriately.• Actively supervised 15 direct reports to ensure service delivery metrics were met.• Developed and implemented the Quality Improvement/Assurance Plan.• Investigated and formally responded to internal/external complaints and quality of care concerns.• Facilitated training for new employees, including Person-Centered Planning, documentation, ADA (de-escalation techniques), and more. Show less

Master Of Business Administration - Mba, Health Care Administration

Bachelor'S Degree Psychology, Psychology