Tracie Probyn Email & Phone Number

Port Coquitlam, BC, CA

Port Coquitlam, British Columbia

• Manage and process customer orders in a timely and accurate manner ensuring orders are shipped within 24-48 hours of receipt.
• Manage all communication between Production, Customer Service, and Sales by handling logistics sources to achieve on time delivery to customers.
• Responsible for training of all staff within the Order Management team to company SOP.
• Review customer backorders to manufacturing availability and generate work orders while working directly with Production and Purchasing to track and resolve shortages for order fulfillment.
• Evaluate product availability directly with Production Planner and provide lead time to Customer Service.
• Review all complete orders to maintain inventory accuracy.

Burnaby, BC

• Performed administrative and secretarial support functions for the Owner of a furniture repair and restoration company.
• Overseen the company’s day-to-day office operations.
• Managed Accounts Payable/Receivable and expense control procedures including bank and account reconciliation, reports, estimates, purchase orders and preparation of daily bank deposits.
• Completed accurate calculation and processing of payroll, billing, invoices, proposals and files for large corporate accounts.
• Applied customer payments and balanced accounts, including month-end and year-end closing.
• Maintained regular contact and positive relationships with current, past and prospective clients.

Burnaby, BC

• Developed integrated marketing campaigns for an international hair product manufacturer.
• Supervised and coordinated print management needs.
• Supervised and coordinated advertising planning and management.
• Managed and coordinated distribution of marketing material.
• Provided assistance for the production of marketing material and brochures on key product lines, including liaison and negotiation with printers and publishers on production costs.
• Supervised and coordinated with graphics teams on design layout for product and brochure production.

Accounting

Accounting Management

Business Law

Computer/Information Technology