Traci Harrison Email & Phone Number

Omaha, Ne

**Responsible for coordinating the activities associated with the Request for Proposal (RFP) process, ensuring the highest quality of service is provided while remaining consistent with the Company's policies, procedures and philosophies.**Research and write effective responses to RFPs with emphasis on quality, consistency, accuracy, efficiency, customization, and presentation; assist internal departments in the development of RFP responses, providing follow-up assistance and expertise when needed to support the sales cycle**Format, edit, and update RFP database with all questions and expiration dates**Write cover letters and executive summaries ensuring established timelines are met**Assemble, edit, re-write, format and produce final proposal for delivery; ensure proposals are completed accurately and within established timelines**Develop and maintain response information materials for RFPs to utilize as a reference tool to complete future proposals which may include the initial response and updates of materials as information is disseminated in the course of selling efforts

Omaha, Ne

Conduct 400+ annual interviews throughout the selection process to determine appropriate career fitProspect with current intern representatives, center of influence (COI) contacts and campus contacts for potential referralsOwn and develop the College Marketing Plan for the internship program at metro Omaha area college and university campuses; recruitment goal of 25 intern contracts per agents yearPhone on a daily basis for appointments and referralsSchedule and conduct monthly speaking engagements to classes/clubs to ignite interest in the internship programRecruit and manage a Public Relations Intern on each college/university campusCoach interns through the process from being hired to getting approved; own the coaching and tracking of the college value proposition

Represents clients internally to bank departments and represents Meta Payment Systems to clients, processors, associations and other external entities. Work with all parties toward program development and implementation including Visa, MasterCard, Discover, numerous load networks.Contribute to ongoing proactive communication with Program Managers regarding existing and developing products and programs.Maintain thorough knowledge of contractual relationships between all parties.Identify customers' needs and presents products and services that meet those needs. Demonstrate customer service by managing difficult or emotional customer situations, responding promptly to customer needs, soliciting feedback for improvement and responding to requests for service and assistance.

•Maintain strong business relationship with assigned clients.•Actively engage in portfolio management—assessing trends, opportunities, and risk points related to the FDMS FACS portfolio.•Analyze monthly client residual payments assessing trends, pricing opportunities and client set up errors.•Manage operational projects including Chargebacks, Settlement, Collections, Downgrades, and Reporting while resolving day-to-day service issues generated by clients.•Maintain and develop a thorough understanding of system technology, product offering and industry/association knowledge to effectively diagnose and resolve acquiring client issues. •Implementation of new portfolio level policies and procedures as required.•Participation in month-end verification, implementation verification, command center coverage, task forces and other departmental initiatives.•Provide / assist in training clients on FDMS FACS products systems and features.

Bachelors Degree, International Business

Education record