Traci Jackson Email and Phone Number

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Provided “in the trenches” leadership, mentorship and guidance to a team of HR business partners, global HR operations and global mobility. Member of a senior HR leadership team that helped scale the business to a successful IPO. Influenced and shaped a continuous learning culture while advancing organization and individual performance through innovative talent management solutions.•Proactively partnered with leaders across the organization on workforce challenges, strategy and aligning talent priorities with business objectives to transform and scale the organization•Managed, mentored and led a team of HR professionals across 3 functions•Supported the development and execution of talent management processes, including performance review cycles, succession planning, compensation reviews, employee engagement surveys, talent reviews, and succession planning•Worked cross-functionally to analyze data, trends, and metrics to drive insights, develop recommendations/solutions, and influence decision-making

As Director, People Services, I support Procore's business objectives by overseeing the day-to-day activities of the People function at Procore.•Empowered people leaders through coaching and advising in talent-related areas, including performance concerns and sensitive employee relations issues•Worked with cross-functional teams to implement talent management systems and new business workflows•Assisted Executive leadership with mergers and acquisitions•Supported and advocated enterprise-wide talent priorities, including Diversity, Inclusion, and Belonging (DIBs), and served as a steward of culture

Supported business objectives by managing the development and implementation of HR practice and policy with an emphasis on policy creation, training, coaching and compliance, with a focus on creating and maintaining a culture that is open and collaborative.• Primary support to managers and employees in the areas of coaching, performance counseling, onboarding, retention and conflict resolution•Oversaw benefits and HR operations in a hyper-growth organization, with a focus on creating scalable processes•Designed and delivered original and existing management and employee training courses•Responsible for immigration and expatriate visa program

Maintained full accountability for human resource operations toward educating people leaders on employee relations issues. Delivered ongoing training programs, including talent management and behavioral interviewing. Partnered with client groups to focus on human resource implications of business strategy decisions. Worked with clients to gain clarity on position expectations and skills requirements, advised on candidate selection, and managed internal/external recruitment resources.•Collaborated in development, implementation, and facilitation of organizational improvement and leadership development programs/initiatives in organizational alignment, employee development, succession planning, employee engagement, and performance standards•Coordinated the relocation of a 100-person org from California to Texas•Received Targeted Selection Trainer Certification through DDI•Responded to inquiries regarding general human resources matters•Provided expertise of immigration practices, H1-B visa, and other work visas

•Responsible for opening offices in Ireland, UK and Australia over the course of 3 years. Includes: relocation management, establishing in-house international payroll administration and health insurance programs and obtaining work visas•Provide guidance to management on policy and procedures, retention strategies and employee morale•Employee relations•Recruiting, staffing and headcount management for administrative and finance job openings•Responsible for compliance of domestic and international employment laws•Manage compensation program planning•Benefits administration•Primary HR point of contact for international and domestic employees

•Responsible for recruiting full-time and part-time administrative positions in the New York office•Compliance of federal and state laws for CA, NY and Washington, DC offices •On Boarding new hires•Managed the year-end salary review process, establishing guidelines and process flow•Analyzed and recommended competitive and equitable compensation packages•Prepared compensation analysis utilizing market data and surveys and provided staff consultation•Planned and coordinated special events, such as the organization-wide 3 day retreat

•Administered benefits including medical, dental, life, 403(b), disability and Section 125 plans •Responsible for processing Workers’ Compensation, COBRA, STD claims and FMLA •Liaison for Union (AFTRA) representatives and employees•Sourced, recruited and screened candidates for a variety of permanent and temporary positions in the public radio field

•Coordinated all phases of the hiring process for iStart Ventures and its four portfolio companies; this included interview scheduling, travel arrangements, and compilation of all candidate records•Responsible for job postings across multiple Internet sites •Managed content and updates of company Intranet site•Developed strategy for and launched first company employee referral campaign

•Managed and administered benefits program for 450 domestic employees•Conducted new employee benefits orientation and exit interviews •Assisted with transitioning the benefits program from the Visio plan to the Microsoft plan during the acquisition process•Processed Short Term Disability claims and managed FMLA leave requests

•Maintained the Total Pay Helpline for the company by answering questions regarding benefits, 401k, and stock for employees nationwide•Assisted with the company-wide introduction of a new benefits plan•Tracked and Processed FMLA and Short Term Disability applications •Liaison with Third Party Administrator to monitor and analyze workers’ compensation claim activity•Created modified jobs for employees on workers’ compensation