Traci (Daniel) Lamm (She/Her)

Traci (Daniel) Lamm (She/Her) Email and Phone Number

Vice President of Ecommerce Brand Services and Sales Operations @ Azure Standard
Ocoee, FL, US
Traci (Daniel) Lamm (She/Her)'s Location
Davenport, Florida, United States, United States
Traci (Daniel) Lamm (She/Her)'s Contact Details

Traci (Daniel) Lamm (She/Her) work email

Traci (Daniel) Lamm (She/Her) personal email

n/a
About Traci (Daniel) Lamm (She/Her)

I’m a Customer Support Executive with an excellent track record of building top performing teams to execute strategies to meet objectives and deliver world-class client service experiences. A highly successful leader who has supported key contracts for such Fortune 500 accounts as Microsoft, Xbox, Intuit, Warner Bros and Disney. I excel at owning and directing critical programs and initiatives through entire end-to-end lifecycle of vision, development, execution, and final delivery and implementation. My specialty includes developing, building and scaling excellent customer service and operations in Call Center and BPO Management environments while using such systems as Genesys, NetSuite, Salesforce and ZendeskA natural communicator who collaborates across all partnerships, business units and levels to determine priorities, set strategies, and leverage resources for optimal results. I have been recognized for a strong work ethic, integrity and personal initiative.

Traci (Daniel) Lamm (She/Her)'s Current Company Details
Azure Standard

Azure Standard

View
Vice President of Ecommerce Brand Services and Sales Operations
Ocoee, FL, US
Traci (Daniel) Lamm (She/Her) Work Experience Details
  • Azure Standard
    Vice President Of Ecommerce Brand Services And Sales Operations
    Azure Standard
    Ocoee, Fl, Us
    View
  • Forbes
    Senior Director, Customer Support
    Forbes Apr 2022 - Present
    Jersey City, Nj, Us
    View
  • Hygear
    Vice President Of Customer Experience
    Hygear Feb 2022 - Apr 2022
    Los Angeles, California, Us
    View
  • Marketspark, Inc.
    Director Of Customer Service
    Marketspark, Inc. Feb 2021 - Feb 2022
    Bannockburn, Illinois, Us
    View
  • Quibi
    Head Of Support
    Quibi Oct 2019 - Jan 2021
  • Litegear Inc.
    Executive Director Of Customer Experience
    Litegear Inc. Feb 2019 - Oct 2019
    Burbank, Ca, Us
    View
  • Fullscreen
    Vice President Of Customer Support
    Fullscreen Nov 2015 - Feb 2019
    Playa Vista, California, Us
    View
  • Velocify
    Director Of Client Services
    Velocify Jan 2015 - Nov 2015
  • M-Go A Joint Venture Of Technicolor & Dreamworks
    Director, Customer Care
    M-Go A Joint Venture Of Technicolor & Dreamworks Jul 2014 - Jan 2015
    Culver City, Ca, Us
    View
  • M-Go A Joint Venture Of Technicolor & Dreamworks
    Manager, Customer Service
    M-Go A Joint Venture Of Technicolor & Dreamworks Jan 2012 - Jul 2014
    Culver City, Ca, Us
    Stood up Call Center for B to C businessCreated Department Policies and ProceduresImplemented Call Center SoftwareDesigned Staffing Structure and ResponsibilitiesDeveloped and Manage Knowledge BaseAssisted with Creation of Social Media guidelines for Customer Care
    View
  • Technicolor
    Manager, Customer Service (Ending Title)
    Technicolor Mar 2003 - Jan 2012
    Los Angeles, Us
    Primary contact for Major Studios and Software CompaniesCreated Department Policies and ProceduresMigrated VHS customers to DVDMigrated DVD customers to DigitalMaintained Digital LibrariesAssisted with development of Digital Delivery software for B to B businessSales and Marketing SupportDeveloped Knowledge base Research New Program Management Options and Software
    View
  • Tekera Group Llc/Northpointe International
    Account Specialist
    Tekera Group Llc/Northpointe International Aug 1999 - Mar 2003
    Primary contact for all Sales Managers and Retail StoresCreated Department Policies and Procedures for Customer Care, Shipping, and Inventory ManagementAssisted in the Acquisition of another companyEDI Purchase Order support for Major Retail companiesAssisted in Development of Retail CatalogManaged Purchasing of InventorySales and Marketing SupportAssisted with Contract Negotiations

Traci (Daniel) Lamm (She/Her) Skills

Customer Service Inventory Management Excel Budgeting Research Microsoft Excel Process Improvement Budgets Operations Management Team Building Customer Satisfaction Call Center Call Centers Purchasing Supply Chain Crm Team Leadership Management Quality Assurance Forecasting Software Documentation Time Management Cross Functional Team Leadership Leadership Strategic Planning Social Media Project Management Training Troubleshooting Supply Chain Management Program Management Retail B2b Contract Negotiation Sales Management Change Management Vendor Management Account Management Product Management Business Process Improvement Product Development Customer Relationship Management

Frequently Asked Questions about Traci (Daniel) Lamm (She/Her)

What company does Traci (Daniel) Lamm (She/Her) work for?

Traci (Daniel) Lamm (She/Her) works for Azure Standard

What is Traci (Daniel) Lamm (She/Her)'s role at the current company?

Traci (Daniel) Lamm (She/Her)'s current role is Vice President of Ecommerce Brand Services and Sales Operations.

What is Traci (Daniel) Lamm (She/Her)'s email address?

Traci (Daniel) Lamm (She/Her)'s email address is tr****@****een.net

What is Traci (Daniel) Lamm (She/Her)'s direct phone number?

Traci (Daniel) Lamm (She/Her)'s direct phone number is +181867*****

What are some of Traci (Daniel) Lamm (She/Her)'s interests?

Traci (Daniel) Lamm (She/Her) has interest in Keeping Customer Service Alive, Theatre, Reading, Movies, Music Of All Kinds.

What skills is Traci (Daniel) Lamm (She/Her) known for?

Traci (Daniel) Lamm (She/Her) has skills like Customer Service, Inventory Management, Excel, Budgeting, Research, Microsoft Excel, Process Improvement, Budgets, Operations Management, Team Building, Customer Satisfaction, Call Center.

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