Traci Psihas, Pmp Email & Phone Number

Maryland, United States

I help working moms find balance in a chaotic world by working on their self care, mindfulness and time management skills. Through my program, The Balanced Mom Blueprint, busy stressed out moms learn to put themselves first by engaging in self care, meditation, mindfulness and learning time management skills.

Reston, Virginia, United States

Program Director, Centers for Medicare and Medicaid Services (CMS) Electronic Clinical Quality Measures (eCQM) Standardization and eCQI Resource CenterOversee the management of the eCQM Project, including financial management and reporting, subcontractor management, and client relations management. Gathered, analyzed and reported financial performance to CMS COR and CMS Clinical SME- ahead or on target for budget every month.CMS Measure and Instrument Development Support (MIDS) IDIQ Contract Vehicle Lead, ICFOversee, coordinate and pursue contract opportunities on the MIDS vehicle; Serve as POC for any potential partners; report on progress to Leadership; identify key personnel and staffing plans; contract analysis; proposal writing.Senior Project Manager, Veterans Health Administration (VHA) Conversion of Clinical Content White Papers to FHIR (CC2FHIR) Oversees management of the CC2FHIR project which consists of a team of 17 project managers, analysts, subject matter experts, developers and coordinators to ensure the Clinical Content White Papers (CCWPs) are up to date in order to develop Fast Healthcare Interoperable Resources (FHIR) Clinical Decision Support (CDS) Knowledge Artifacts (KNARTs) from the 2 CCWPs for implementation into the Cerner system the VA is transitioning to.

Rockville, Md

Oversee the management of the eCQM project for The Centers for Medicare and Medicaid Services (CMS) which consists of a team of 40, including project managers, analysts, subject matter experts, developers and coordinators to ensure eCQM CMS standards are in alignment with the broader eCQM community as well as manage the eCQI Resource Center website, including announcements for site updates and eCQM publications.Additionally, oversee the management of the CC2FHIR project which consists of a team of 17, including project managers, analysts, subject matter expert clinicians, nurse informaticist, developers and coordinators to ensure the Clinical Content White Papers (CCWPs) are up to date in order to develop Fast Healthcare Interoperable Resources (FHIR) Clinical Decision Support (CDS) Knowledge Artifacts (KNARTs) from the 2 CCWPs and FHIR Questionnaires.

Windsor Mill, Maryland

Direct and manage day to day operations of the program and project management for the Hospital Quality Reporting line of business for the Centers for Medicare and Medicaid.

Windsor Mill, Md

* Lead team of 8 Program Managers and manage oversight of all ACA CMS HQR Programs, acting as the point of escalation for program issues.* HQR Release Scope Management from identification, capacity planning and implementation.* Identify and implement process improvement strategies, including participation in Lean Kaizen events.* Identify barriers and risk factors that may inhibit or impede the program and/or its projects and define mitigation strategies.

Owings Mills, Maryland

Key Accomplishments:Improved release management by implementing a Scope Management and Capacity Planning process across contracts; Brought System Known Issue process in to compliance with Section 508 of the Rehabilitation Act; Increased rate of understanding for outside contractors by implementing onboarding procedures.* Lead team of 8 Program Managers and manage oversight of all ACA CMS HQR Programs, acting as the point of escalation for program issues.* HQR Release Scope Management from identification, capacity planning and implementation.* Identify and implement process improvement strategies, including participation in Lean Kaizen events.* Identify barriers and risk factors that may inhibit or impede the program and/or its projects and define mitigation strategies.

Owings Mills, Md

Key Accomplishments:Wrote materials for and hosted National Provider Call for over 5000 HQR Providers and Vendors resulting in successful QualityNet registrations for migration to the QualityNet Secure Portal; Successful implementation of CCN/NPI Mapping System for ASCQR Program; Defined public reporting needs for the IPFQR program resulting in a Federal Register policy change.* Program Management for 3 ACA CMS HQR initiatives: PPS-Exempt Cancer Hospital, Inpatient Psychiatric Facility and Ambulatory Surgical Center Quality Reporting Programs.* Identify program issues and quickly facilitate resolution. Coordinating contact with all stakeholders, organizing/moderating meetings and overseeing implementation of solutions. Analyze and communicate associated risks, impacts to schedule, downstream impact for contractors, etc.* Manage customer expectations with regard to the program and related activities. Explore methods for improvement.

Owings Mills, Md

Key AccomplishmentsCreated database for existing workflows and documented over 20 workflows and processes across HQR; Created tracking system for external data providers for HVBP file submissions; Successfully stood up new PCHQR program.* Program Management for the ACA CMS HQR initiative for PPS-Exempt Cancer Hospital Quality Reporting Program.* Assist in identifying program issues and help to quickly facilitate resolution. Assist in coordinating via contact with all stakeholders, organizing/moderating meetings and overseeing implementation of solutions. Assist in analyzing and communicating associated risks, impacts to schedule, downstream impact for contractors, etc.* Facilitate activities between the company, customers and partners, providing continual status reports and resolving issues in a timely manner.

Fountain Valley, Ca

Key AccomplishmentsSuccessful implementation of Epic Hospital Resolute (billing) system, serving as Super User and SME post implementation; Streamlined government payment review process resulting in lowering Accounts Receivable Days by 30%; Served as MHS Service A.C.E. (Ambassador for Customer Excellence) – providing customer service training for all hospital employees for patient experience of care surveys (HCAHPS).* Supervise Medicare Billing and Collections staff of 17 in central business office * Monitor staff productivity; Recruit, interview, hire and train new hires; Provide Corrective Action Reviews and annual Employee Competency Assessments. * Reporting of statistical data to Federal Agencies such as CMS Cost Analysis reports and Medicare Recovery Audit Contractor (RAC) Audits.

Key AccomplishmentsSuccessful implementation of Epic Hospital Resolute (billing) system, serving as Super User and SME during development; Implemented Lean workflows for identifying exclusions for Cal Optima resulting in an additional $25,000 in reimbursements.* Supervise Medi-Cal Billing and Collections staff of 17 in central business office * Monitor staff productivity; Recruit, interview, hire and train new hires; Provide Corrective Action Reviews and annual Employee Competency Assessments. * Maintained compliant billing practices resulting in low recoupments from reporting of statistical data to DHS (DHS Cost Analysis reports and DHS State Audits).♣ Supervise Medi-Cal Billing and Collections staff of 17 in central business office. ♣ Improved productivity process in electronic format to monitor staff; Recruit, interview, hire and train new hires; Provide Corrective Action Reviews and annual Employee Competency Assessments.♣ Maintained compliant billing practices resulting in low recoupments from reporting of statistical data to DHS (DHS Cost Analysis reports and DHS State Audits).♣ Played a key resource role as subject matter expert in the Epic Hospital Resolute (billing) system build and system deployment for Government Billing and Collections.♣ Create and implement new policies and procedures/ workflows for identifying exclusions for Cal Optima resulting in additional reimbursement.♣ Streamlined government payment review process resulting in lower Accounts Receivable Days.♣ Work with PFS senior Leadership to improve Gallup Employee Engagement Survey results; Review, provide and report annual personnel reviews.

Laguna Hills, Ca

Key AccomplishmentsSuccessfully coordinated merger of 4 patient accounting departments into one CBO; Successfully disputed over 300 claims ($3.7M total charges) to Cal Optima resulting in additional reimbursement for underpayments.* Supervise support staff of 15 in central business office. * Process improvements for charge adjustments via workflow in document imaging system.