Traci St. Claire Email & Phone Number

Georgia, United States

Georgia, United States

In my role as a Customer Service Specialist supporting a Saas digital marketing application, I wear many hats; I manage CRM, ensure quality control and customer retention. I led our service team on customization of Zendesk to better manage our customer interactions. In addition, I follow up on inside sales leads to sell advanced coaching services to high level clients as well as manage advertising channels for our subscription based members.

Gainesville, Georgia, United States

Used years of business management, sales, marketing and social media skills to build a business and brand from from the ground up. I designed the logo, constructed an e-commerce website using Wordpress, and utilized QuickBooks and other tools to develop a strong customer base. Our business focus on customer retention and satisfaction was one of the secrets to our success!

Gainesville, Georgia, United States

Responsible for re-disclosing the Loan Estimates or Closing Disclosures when the loan has a qualifying change of circumstance within TRIDs required 3-day time period. Performed file review and prepped initial Closing Disclosures and issuance to the customers. Ensured that all loan documentation is complete, accurate, verified and complies with company policy and Federal and State regulations at time of mortgage loan application.

Cumming, Georgia, United States

Responsible for the development of alternative direct sales strategies, aiming at achievement and/or exceeding the predetermined sales objectives to support the growth of the company’s business. In charge of sales expansion, introducing our products/services to clients and organizing visits to current and potential clients for the Vice President of Sales. Charged with prospecting, lead generation, estimates and contract negotiations. Assisted operations with the development of intranet using Sharepoint to manage projects and technicians.