Traci Travers Email & Phone Number

Seattle, Wa, Us

- Used Oracle Enterprise Manager to create SQL scripts to create and delete test data for testing, and to query tables and verify data- Used Postman to test REST APIs: wrote assertions and code in Javascript to verify data returned in the JSON response- Used Swagger to view REST APIs for different microservices- Performed front end testing of the website: used developer tools to verify REST APIs in the network tab, verified data stored in Local Storage- Used Microsoft Azure to create Test Suites and Test Cases for testing RESTful APIs and the front end- Helped close and clean up past Sprints in Azure: I linked Features and Product Backlog Items to Test Suites and Test Cases to help with requirements traceability

Stamford, Connecticut, Us

- Led the testing efforts on a major project that involved creating a new system to manage users and access- The project and testing efforts required the old and new systems to be used in parallel until the company could directly cutover to the new system- The new system used GraphQL and Postgres, the old system used REST APIs and Cassandra db- Researched/tested all the fields and endpoints between both systems to identify any issues that would arise before we migrated all users, accounts, and entitlements from the old system to the new system - IE: required vs not required fields, fields with null or empty string, phone number format etc- Used TablePlus to query Postgres database to verify data, table structure, and fields for the new system. Used Cassandra to query the database and research fields and tables from the old system- Through COVID we went through 4 different analysts. I was the SME and kept track of the data issues, bugs, stories etc. I relied heavily on Jira, linking stories/bugs, and my notes- Used Parasoft SOAtest to write functional and regression tests for REST APIs, and GraphQL mutations and queries. Wrote assertions and code using Groovy to verify data in the JSON response. Wrote SQL queries to verify data- Used Postman and Newman to test REST APIs, and GraphQL mutations and queries. Wrote assertions and code using Javascript to verify data in the JSON response of a POST, PUT, PATCH, DELETE, and GET. All requests used JWT web tokens.- Used Swagger to view REST APIs. Used GraphiQL to view the format of mutations and queries. Used Jenkins to view the statuses of code deployed for the microservices

Denver, Colorado, Us

- Led the testing efforts on 2 major projects. I used Jira and Confluence to document the project, document my testing plan/notes, and link stories, epics etc - Worked on a team that created REST API endpoints for the mobile app team to use- Manually tested REST APIs using Postman. Wrote code in Javascript to verify data in the JSON response objects of POST, PUT, and GET. Wrote SQL queries in SQL Developer to verify the data in Oracle- Wrote automated Postman collections using Postman/Newman that set up and tore down test data, and tested the JSON response object by performing a variety of Javascript functions. I’m a Postman/Newman guru- Used Swagger to view different routes for different RESTful APIs- Used Gas Mask to manage different host files- Used Charles Proxy to monitor traffic from mobile devices- Used TestRail to manage and organize test cases and test runs- Used Kafka and published messages for a testing project. Briefly used ElasticSearch and Coherence when testing- Performed UAT and integration testing on the HomeAdvisor app on iPhone and Android devices- Performed UAT and integration testing on the website on multiple browsers - Performed testing on the front end: used developer tools to verify payload sent in the request and the correct RESTful APIs are being used. Also verified data in the database, and looked at (tailed) server logs for errors being thrown etc- Wrote documentation on how to test and set up Chrome to use different user agents when testing bots (googlebot, yahoo). Instructions were for testing on both Desktop and mobile devices (mobile bots)

Denver, Colorado, Us

- Sole dedicated QA resource on a team of 19 people, 14 engineers- Switched from feature based releases to Agile based releases. Switched from Teamwork to Jira. Switched from SVN to Git- Managed Jira stories, epics, and bugs for each release- Managed git release branches, feature branches, and hotfixes - Performed UAT and integration testing on the website on multiple browsers- Performed testing on the front end: used developer tools to verify data in the payload sent and in the API’s JSON response. Wrote SQL queries to verify data in the Oracle database- Tested XML requests as needed- Used Postman to test RESTful APIs. Wrote code in Javascript to verify data in the JSON response.- Wrote API-level tests using Postman, and automated them using Newman and Jenkins- Wrote automated front end tests using Selenium webdriver, Java, and Maven

Lakewood, Colorado, Us

• Responsible for supporting 30 production applications residing on UNIX, LINUX, and AIX environments• Troubleshot applications working in conjunction with development staff: checking Apache configurations, Unix processes, identifying disk space issues on LINUX/UNIX mounts, querying Informix or Sybase databases, checking Coldfusion admin page• Performed updates and maintenance to shell and Perl scripts, Hyperion reports and other configurations • Managed releases and upgrades for all production applications: deploying JAR files, performing ORACLE/INFORMIX/SYBASE updates via script or command line• I initiated the task of updating the Release Management 150 page documentation to include new or updated processes for application support

Lakewood, Colorado, Us

• Performed a 10 week project to create Standard Operating Procedures (SOPs) for 80 systems• Worked with the following departments to gather and create documentation and standards: DB Admins, Engineering, Network Administrators, Business Analysts, and Developers• Modified and updated the following documents: Version Description Diagram (VDD), Computer System Operator’s Manual (CSOM), Software User Guide (SUG) and Security Test Report (government specific)

Lakewood, Colorado, Us

• Worked with developers throughout coding stages by performing tests on websites and pages • Performed ad hoc queries on MySQL databases when encountering issues with websites• Reviewed the developer’s PHP code (webpages) for errors• Performed UAT testing to ensure client’s requirements were met

Englewood, Co, Us

• Researched and gathered Key Performance Indicators and metrics for 12 departments within IT Operations• Created IT Operations' performance metrics that is now being used on a bi-weekly basis • Completed project and presented work and solutions to the CEO, CIO, and VP of IT Operations

• Responsible for reorganizing and securing access to 150 SQL Server and Oracle production databases• Helped Citigroup successfully pass 6 Sarbanes-Oxley audits by performing semi-annual entitlement reviews on 150 file shares and 150 databases• Designed a database to report on and export all SQL Server security information• Designed a database to report on the security for active directory users and groups, servers, and file shares• Used MS Access to link to the SQL Server databases, run reports and query information• Worked with LAN Administrators to monitor access across 10 servers and 150 file shares

• Used Bindview to review daily audit logs on security changes made to production databases and servers• Used Oracle and SQL Server Enterprise Manager to query related changes• Ensured proper authorization forms were submitted for all security changes reviewed

• Performed a 10 week internship. After successful completion of the project, I was offered a full time position.• Created a website using VBScript that queried SQL Server system tables and provided information on jobs that were running in SQL Server• The site helped SQL Server DBA’s and management view information about failed jobs in SQL Server

Master Of Science (M.S.), Software Design And Programming

Bachelor Of Science, Information Systems

Vocational, Application Development And Programming

Associate Of Science, Liberal Arts