Tracoris Ezzard Email & Phone Number

Phoenix, Arizona, United States

• Facilitated daily scrum meetings, Backlog grooming, sprint planning, sprint review, and sprint retrospective.• Radiated information and ensured that team's progress and successes are highly visible to all stakeholder and scrum team.• Conducted work sessions and planning meetings for User Stories elaboration and decomposition and facilitated discussions and conflict resolution while empowering team to self-organize. • Provided all support to the team using a servant leadership style whenever possible, leading by example removing team impediments on a daily basis to allow the team member to focus on the sprint goals and deliverables. • Support the Product Owner with grooming and maintaining product backlogs while mentoring and coached scrum teams on product backlog estimation and acceptance criteria definition. • Improved transparency by sharing team progress through Burn down and Team velocity charts.• Made sure stakeholders were engaged and expectations had been set regarding their involvement and participation.• Ensured timely updates by regularly communicating project status and progress to management and executives.• Worked with delivery teams to mitigate impediments to ease the entire development process ensuring the development team worked efficiently towards sprint goals.• Ensured Scrum Team’s adherence to agile practice through one on one coaching and retrospectives.• Successfully guided two cross-functional development teams through transition from waterfall to agile development.

Columbus, Ohio Metropolitan Area

• Facilitated scrum meetings (sprint release planning, sprint planning, sprint reviews, retrospectives and daily stand-ups).• Collaborated with product owners on developing, updating, prioritizing and grooming the product backlog.• Removed team impediments on a daily basis to allow the team member to focus on the sprint goals and deliverables.• Coach team on making appropriate commitments through story selection, task definition of done.• Made sure stakeholders were engaged and expectations had been set regarding their involvement and participation.• Ensured the development team is worked efficiently towards sprint goals.• Prevented distractions by identifying and removing impediments.• Assisting teams an environment that fosters transparency, learning, innovation, quality and speed.• Tracking and communicate team velocity and sprint/release progress.• Identifying and removing impediments to team work progress.• Delivered key status updates to the Product Owner and key stakeholders weekly.• Serve as liaison between Business and stakeholders in order to understand document data and needs.• Delivered weekly key status updates to key stakeholders.• Analyzed IT project requirements and helped prepare requirements documentation.

Atlanta, Georgia, United States

• Facilitating team scrum events (daily scrum, sprint planning, sprint review, retrospective) and making sure there’s full team engagement.• Helping the product owner manage the product backlog by making sure that user stories are regularly groomed, prioritized by business value and are sprint ready.• Gather and provide materials needed for the Development Team also generated reports for IT project progress and performance. • Consult on a daily basis with customers, senior leaders, and Product Owner on progress and roadblocks to give and receive updates regarding completion, and any issues, incidents or impediments need to be remove.• Interface with Dev team on making sure the team’s work is visible and progress is radiated to the team and key stakeholders using metrics like burn-down, burn-up, team velocity and defect summary reports.• Ensuring teams have clearly defined and enforced Definition of Ready & Definition of Done.• Participate in regular meetings with management and stakeholders on helping the organizations solve problems rather than providing solutions. Monitored the pulse and moral of the teams, influencing the team spirit and creating excitement around the deliverable.• Keeping transparency open to resolve any client issues or inquiries in a friendly manner shielding the team from interruptions and removes obstacles that may impact the delivery of the product.• Support budgeting efforts, including forecasting, analysis, and adjustments as needed along with team velocity.• Attending PI Planning to help identify team dependencies, risks and objectives for the upcoming Program Increment.• Participating in Scrum of Scrums to raise team impediments and coordinate dependencies with other teams within Agile Release train.

Doraville, Georgia, United States

• Planned and executed routes by location closing time and payment history to estimate end-of-day time for each route using Alsco UI.• Handled price and product negotiations with customers, production supervisor, and route manager to have transparency on a weekly basis to achieve needs with every delivery.• Guided the packers and helped as a servant leader on where to pack 2,000-8,000 items by hand into a bread truck or 26ft box truck to have each stop ready to deliver upon arrival.• Transported merchandise to clients, swapping out dirty linen for clean linen, with excellent communication and brought back dirty linen to the warehouse.• Consulted with the route manager regarding merchandise shortages, missed payments, or location closures.• Maintained positive working relationships with all clients receiving tons of complements and driver of the month several times in a two year time span.• Fielded and resolved customer issues and inquiries in a professional, timely manner.• Ensured compliance with all internal protocols and regulations while on the job.