Tracoris Ezzard Email & Phone Number

Phoenix, Arizona, United States

• Facilitated daily scrum meetings, Backlog grooming, sprint planning, sprint review, and sprint retrospective.
• Radiated information and ensured that team's progress and successes are highly visible to all stakeholder and scrum team.
• Conducted work sessions and planning meetings for User Stories elaboration and decomposition and facilitated discussions and conflict resolution while empowering team to self-organize.
• Provided all support to the team using a servant leadership style whenever possible, leading by example removing team impediments on a daily basis to allow the team member to focus on the sprint goals and deliverables.
• Support the Product Owner with grooming and maintaining product backlogs while mentoring and coached scrum teams on product backlog estimation and acceptance criteria definition.
• Improved transparency by sharing team progress through Burn down and Team velocity charts.

Columbus, Ohio Metropolitan Area

• Facilitated scrum meetings (sprint release planning, sprint planning, sprint reviews, retrospectives and daily stand-ups).
• Collaborated with product owners on developing, updating, prioritizing and grooming the product backlog.
• Removed team impediments on a daily basis to allow the team member to focus on the sprint goals and deliverables.
• Coach team on making appropriate commitments through story selection, task definition of done.
• Made sure stakeholders were engaged and expectations had been set regarding their involvement and participation.
• Ensured the development team is worked efficiently towards sprint goals.

Atlanta, Georgia, United States

• Facilitating team scrum events (daily scrum, sprint planning, sprint review, retrospective) and making sure there’s full team engagement.
• Helping the product owner manage the product backlog by making sure that user stories are regularly groomed, prioritized by business value and are sprint ready.
• Gather and provide materials needed for the Development Team also generated reports for IT project progress and performance.
• Consult on a daily basis with customers, senior leaders, and Product Owner on progress and roadblocks to give and receive updates regarding completion, and any issues, incidents or impediments need to be remove.
• Interface with Dev team on making sure the team’s work is visible and progress is radiated to the team and key stakeholders using metrics like burn-down, burn-up, team velocity and defect summary reports.
• Ensuring teams have clearly defined and enforced Definition of Ready & Definition of Done.

Doraville, Georgia, United States

• Planned and executed routes by location closing time and payment history to estimate end-of-day time for each route using Alsco UI.
• Handled price and product negotiations with customers, production supervisor, and route manager to have transparency on a weekly basis to achieve needs with every delivery.
• Guided the packers and helped as a servant leader on where to pack 2,000-8,000 items by hand into a bread truck or 26ft box truck to have each stop ready to deliver upon arrival.
• Transported merchandise to clients, swapping out dirty linen for clean linen, with excellent communication and brought back dirty linen to the warehouse.
• Consulted with the route manager regarding merchandise shortages, missed payments, or location closures.
• Maintained positive working relationships with all clients receiving tons of complements and driver of the month several times in a two year time span.