Tracy A. Email & Phone Number

Los Gatos, Ca, Us

Santa Clara County, California, United States

As a graphic communications designer, I create visual assets including slide decks, high-tech magazine ads, banners, emails, and illustrations for executive, and engineering audiences. I collaborate closely with thought leaders to communicate their viewpoints on a mission, strategy, and methodology. * Partner with departmental leads to develop strategies for conveying complex ideas in a simple, compelling way. * Create visual assets in a variety of formats including original illustrations, document layout templates, slide decks, process diagrams, job aids, and instructional materials. * Work with subject matter experts to gather ideas and drafts, then transform them into high-quality visual narratives.

Los Gatos

Completed projects:Restaurant- ElChipotle.netPainting Contractor - Detail-ProPainting.comReal Estate - DiscountLandUSA.comConstruction - GrizzlyCeiling.com

Santa Cruz Ca

Santa Clara California

HighTech Corporate Sales & Marketing environment where rapid change is the norm. My role primarily includes the following:*Web Design, Develop, update and maintain an internal website (WordPress, WooCommerce, HTML5, CSS, php, json, xml). * Manage orders and customer data. * Create processes for fulfillment and managing assets.* Video recording and editing training instructions.* Design and develop global sales presentations (Microsoft Office - PowerPoint, Excel) per brand compliance.* Create assets for website and presentations (Adobe Creative Cloud - Photoshop, Illustrator, & InDesign).Film, edit and publish videos for internal instruction (Adobe Creative Cloud - Premiere).* Technical Assistance & Support* Research & find solutions for the groups ever changing goals and projects. * Create and review documentation (Google Docs/Microsoft Office - Word, Excel, PowerPoint/Adobe Creative Suite - Acrobat Reader DC). * Welcome and present to high level tech demos to execs and heads of state.

Reviewed and analyzed customer business and operations, workflow, decision process, and business objectives. Configured websites using internal Content Management System (CMS) to allowed customers to receive payments online per business objectives. Advised customers in the creation, design, specification, testing, and implementation of the CMS. Worked with internal project management, sales, and technical teams to ensure products and associated configurations met customer needs.Organized projects with ever changing management. Worked with large University’s interdepartmental teams navigating political agendas to arrive at a unified solution that would allow us to meet project goals. Involved in multiple system installations and projects simultaneously. Ensured customer satisfaction during and after the implementation.

Developed and executed software tests to insured the quality of software functionality, backward compatibility, reliability, usability, and installation. Established new testing procedures. Document and communicate with development using Team Foundation Server. Developed and implemented software Web Services functional and regression testing.

AllocationADVISOR is Zephyr's asset allocation, optimization, and portfolio simulation software. As Lead SQA engineer for AllocationADVISTOR, I implemented and maintained an automated regression test suite while testing current code updates, modifications, and bug fixes.Developed and maintained automated regression test suite via Compuware QARun Documented and reported issues using Team Track defect tracking system. Verified instructional documentation.Assisted in testing Style Advisor – a financial market analysis and reporting tool.

Intel’s IT Quality Lab was responsible for compatibility and security of all products (hardware and software) brought into the Intel environment. We also pushed all weekly MacAfee .dat updates to Intel environment and were on call 24/7 for virus attacks. Antivirus testing and distribution of .dat files.Virus isolation and testing.Assisted in the development and implementation of a new test methodology and process for IT PDS Quality Lab.Developed and maintained a test plan template used by all Quality Leads.Redesigned and maintained PDS Quality website to comply with CPS website look and feel.Developed and maintained PDS Quality Labs website.Established and updated the Labs SharePoint website.Identified gaps in IT process between Global Engineering and Technical Assistance.Setup a test lab for IT Development staff unit testing.