* Department of Corporate and Digital Development *• Project communications and change management for the $259 million Acacia project, a multi-year, high-risk delivery which is replacing legacy software at public health facilities across the Northern Territory.• Manage professional relationships, and support positive engagement outcomes for end users of the software.• Develop workflows to streamline change management processes, and reduce publishing timeframes and co-dependencies.• Manage internal communications for the project team.

Freelance web and graphic design services for small businesses and not-for-profits across the Territory.Website: www.tracyjones.com.au

• Provide advice on, and develop, lead, manage and implement communications strategies for the Northern Territory's public health system, with a focus on facilities and projects based in Darwin, Palmerston, Katherine and Nhulunbuy.• Provide agency stakeholders with strategic advice on communication approaches for complex matters.• External communications, and public health messaging in simple English to support great health for all Territorians.• Development of public health campaigns, including stakeholder consultations, strategy, content, and budget and resource planning.• Internal communications for up to 9,000 NT Health staff.• Crisis communications and on-call media duties.

• Manage and execute all aspects of DKA’s external communications, including strategy, campaign development, content creation for print and digital collateral, website and social media management, newsletters, brand management, media appearances and events.• Stakeholder engagement and consultations; build and maintain multi-level stakeholder relationships with key government, industry, community, media, and organisational stakeholders.• Identify, develop and deliver projects and campaigns to support DKA’s strategic focus areas.• Project management and communications strategy for various collaborative projects.• Budget and resource management.• Secondary research covering audience analysis, best practice, and program methodologies.• Produce high-quality project reports, Board reports, Annual Reports, Ministerial correspondence, and media releases.Performance highlights:- Led the communications strategy and content development, and a process evaluation, for the collaborative Talking Water campaign (involving eight key stakeholder organisations), which is helping shape the NT’s first-ever Strategic Water Plan.- Coordinated events for up to 500 attendees for various audiences within DKA’s strategic focus areas.- Led community consultations and project design to support the prevention of domestic, family and sexual violence in Central Australia.- Established a public profile for DKA’s research arm, the Desert Knowledge Research Institute, through events and relationship building.

Freelance editor for subtitling and localisation services with sferastudios (now part of Deluxe Entertainment Services), Point.360, and Clockwork Captions.• Created subtitles and timed scripts for feature film, television series, documentaries and other material, for motion-picture groups across the United States and Europe, supporting translation and dubbing for foreign-language audiences.• Proofread and assessed script content, and performed quality checks for publication on DVD, broadcast television, streaming platforms, theatrical releases, and other channels.• Developed metadata and related content for product marketing.

• Created captions, timed scripts, promotional content, and related post-production content for major film production studios around the world, including members of the Motion Picture Association.• Performed quality checks, proofread and reviewed content for publication on DVD, broadcast television, streaming platforms, theatrical releases, and other media distribution channels.• Ensured consistency with client style and brand guidelines.• Handled staff training, mentoring and performance improvement, including developing training materials.• Quality and process improvement, and process documentation.• Project coordination between departments and offshore sites.Performance highlights:- Trained and integrated over 80 new staff, including two pilot groups totalling 20 remote editors.- Won multiple awards for high performance including a client acceptance rate of 100%, and contributions to the department in training and quality improvement.- Part of the ‘core editorial’ group for high-profile clients and projects, and contributed to Deluxe’s ‘Netflix Preferred Vendor’ status.