Tracy Barrett Email and Phone Number

Drive revenue, margin and operations by overseeing budgets, forecasting, productivity and cost analysis in line with company operating metrics.Analyse data to measure outcomes, set benchmarks, agree strategies and effectively manage direct reports to deliver against key performance indicators.Develop, motivate and influence people to excel in their role, providing direction, coaching and opportunities to embrace learning and develop future talent. Strategic planning to provide business growth opportunities, increase current learner base and maximise funding.Review and evaluate self-assessment, quality improvement plans and customer feedback to enhance service delivery.

Responsible for the effective management and development of regional teams to deliver on agreed performance and financial targets, manage all costs in line with this and achieved contract delivery worth over £4 million.Recruitment, selection and training of staff and worked to create effective relationships with key support services e.g. compliance, national accounts, quality.Actively involved in two Ofsted inspections, interviewed on both occasions and always strive to ensure my region meets the standards as set out in the CIF through site observations, training workshops, and learner and employer engagement and performance management.

Management of LSC, ESF and Train to Gain contracts in the Black Country, Birmingham and ShropshireAccountability for budgets, contracts, performance, success rates, recruitment, training, H&S and business development. Delivered on contractual KPIs providing maternity cover on a 12 month secondment for two Regional Managers and managed 7 teams across the West Midlands.Experienced at managing multiple sector delivery across Hospitality, Retail, Health and Social Care, Business Skills, Active Leisure and Early Years Care. Exceeded out of funded KPIs with 0% of learners passed their planned end date at 2011 contract year end.Accredited Technical Certificate Trainer with the CIEH and delivered all technical certificates and key skills workshops for the area.

Management and financial accountability for the operation of two franchised hotels.Achieved budgeted revenue and profit every year through business growth, cost control, waste management, supplier negotiation and quality improvement.Sales activity to increase room yield and engage/network with local businessesRecruitment, selection and training of staff in line with legal requirements and franchise agreement