Tracy Bottrell Email & Phone Number

Partnered 2 schools and a number of professional services departments. Advised on general HR matters and all Employee Relations issues including short- and long-term sickness absence, performance management, disciplinary, grievance and Bullying and Harassment cases. Coached managers to enable effective resolution of complex casework and improve organisational capability.

Huntingdon, Cambs

Advised and supported managers on all ER Case Management for the Trust, including disciplinary, grievance, performance management and sickness absence, successfully resolving a significant back-log of casework. Trained and coached managers in an underperforming NHS Trust to improve organisational capability and people management practices. Liaised with Unions as necessary regarding the resolution of various cases and employee issues.

Long Sutton, Lincs

Undertook a generalist role within this food manufacturing business, supporting the Site HR Manager during a period of severe resource shortages within the HR team, providing a generalist HR Service until the new team were in place. Successfully recruited for 5 key management and engineering posts, managed and investigated a complex, high-risk grievance, advised a senior manager at a gross misconduct hearing, developed and delivered a training session for managers on performance management.

Based Huntingdon, Cambs

Following a restructure of the Operational HR team, established a team of HR Case Management professionals, developing the team to deliver a commercially-focused Centre of Excellence, ensuring expedient and effective case resolution and that risk was managed appropriately. Contributed to the management of corporate employee relations, supporting the Head of Employee Relations in ensuring that the Company’s interests were protected through legal compliance, effective employee relations and a strategic approach to risk management. .Joint Secretary for the Company Collective union forum.Key achievements:• Established and managed a new team of HR Case Managers to provide a high-quality and well-respected Case Management service, with 99% of managers using the service either ‘satisfied’ or ‘very satisfied’. • Played a leading role in supporting the business to reduce sickness absence from approx. 10 days per person per annum to less than 5, providing an overall saving in excess of £2 million and returning 20,000 working days to the business.• Managed the development and implementation of a Case Management Database, enabling easier capture of, and access to, team data and better reporting functionality.• Advised on complex and/or sensitive cases to ensure a customer-focused outcome. • Project-managed the re-tender process for a supplier of absence monitoring services, implementing a new system and saving the Company £22,000 per annum against the previous provider, yet gaining an improved service with greater visibility of data.• Coached team members to manage the employment tribunal process when applicable, ensuring minimal risk and coached witnesses to ensure they were prepared and confident to give evidence.• Led and supported the Case Management team to re-design an in-house line management development course to improve organisational capability on ER issues.

Cambridge, United Kingdom

Designed and implemented systems to ensure current and forthcoming legislation could be implemented smoothly; created a suite of template letters across the spectrum of HR policy for inclusion in a new bespoke database; wrote an integrated Learning and Development policy to help drive the T&D marketing plan; advised on the implementation of both an apprenticeship scheme and a scheme for internships.

Huntingdon

As part of a District Management Team, provided a generalist, proactive HR service, supporting managers and staff towards cultural transformation by driving major policy changes and ensuring that people management practices supported the corporate business objectives. Led for the HR Group on corporate staff planning and promotion processes. Lead Assessor and Centre Manager for Assessment and Development Centres of all uniformed staff.

Huntigdon, Cambs

Worked on three main contracts during this time, for the Prison Service, Cambridgeshire Police and Kidney Research. Various roles and duties. During this time I achieved an understanding of different corporate environments and improved my IT skills, whilst continuing my CIPD studies with a view to changing career.

Various Locations Throughout The Uk

Successfully led various teams across the UK in all Store Manager posts to maximise sales and profitability through the effective use of resources and selling space. Trained assessor for City and Guilds accredited NVQs.

Cipd, Human Resources

Education record