Tracy Chen Email & Phone Number

California, United States

Shreveport, La, Us

• Project Management: Demonstrate ability to oversee all aspects of project lifecycle, from planning and budgeting to execution and delivery • Agile Methodologies: Proficient in Agile frameworks such as Scrum to facilitate iterative software development process• Government Contract Management: Experience in navigating government procurement process, and compliance requirements• Stakeholder Communication: Strong interpersonal and communication skills for effective listening with clients, team members and other stakeholders • Risk Management: Experience in identifying and mitigating project risks, ensuring adherence to regulatory standards and security protocols• Change Management: Ability to adapt to evolving project requirements, manage scope changes, and f smooth transitions throughout project life cycles• Resource Management: Experience in resource allocation, capacity planning, and optimizing team productivity to meet project deadlines and deliverables• Software Development Lifecycle(SDLC): Comprehensive understanding of SDLC phases and m, including requirements gathering, design development, and maintenance methodologies

Groton, Connecticut, Us

• Implemented agile and waterfall methodologies to provide programmatic and project guidance to over 60+ direct and indirect matrixed team members from design, engineering, software, operations, quality assurance, and finance organizations• Served as the point of contact for the planning organization between US and UK clients, working to gather requirements, define scope, and establish objectives for 88 products across 4 major contracts which included transfer of critical systems hardware, and all associate proprietary software and sensitive technical data• Facilitated weekly plan of the week (POW) meeting with senior management, product owners, and stakeholders to ensure cross-functional team and business alignment, resulting in improved product management and prioritization backlogs while increasing team focus and efficiency• Coached and mentored team members in Scrum, Agile, and Waterfall practices. Provided one on one mentorship and support to new hires including external development team in order to deliver high-quality products on-time and under-budget• Utilized Jira for agile project management, including creating and tracking user stories, sprints, backlogs, creating and analyzing burndown charts, velocity charts, and sprint reports• Utilize Project Management software to monitor project activity and milestones. When necessary, identify risks and apply risk mitigation steps with support from various cross functional departments.• Led Agile transformations and adoptions with the detail planning organization by implementing Scrum ceremonies, including Sprint Planning, Daily Scrums, Sprint Reviews, and Retrospectives, resulting in improved communication, collaboration, team productivity, and ~20% performance increase within individual teams

Old Saybrook, Ct, Us

• Providing software assistance and customer service to government clients within designated US territories• Conducting thorough end to end testing and verification processes to guarantee the quality and accuracy of website and application development, in order to ensure optimal performance and user experience• Creating visually appealing and well-written marketing materials to effectively present and promote the company and its TDM software service for government products or services to potential customers and clients• Quickly learn and adapt to new organizational processes, systems, policies, and procedures.

New London, Connecticut, Us

• Developed and crafted technical marketing materials, such as visual diagrams and written documentation, to promote the company's products or services• Managed and coordinated administrative tasks, including leading meetings, hiring and training staff, and maintaining databases and program and client documentation• Utilizing critical thinking, organization skills, and effective communication to design and implement new program work scope • Overseeing and monitoring the implementation of 6 specified programs by assigned staff, ensuring adherence to established protocols and guidelines.

Bachelor’S Degree

Associate'S Degree