Tracy Chen Email & Phone Number

Toronto

Reporting to HR DVP, Enterprise wide Functions. Support corporate function business units in Canada which includes Finance, HR, Legal, Marketing and Global Product Technology (GPT).• Support organization transformation for Global Product Technology Group in Canada: initiated changes sessions with associates; associates’ skillset assessment and develop training plan for the future. • Partnership with technology leader, take the lead for R&D group skill refresh process, upgrade the whole… Show more Reporting to HR DVP, Enterprise wide Functions. Support corporate function business units in Canada which includes Finance, HR, Legal, Marketing and Global Product Technology (GPT).• Support organization transformation for Global Product Technology Group in Canada: initiated changes sessions with associates; associates’ skillset assessment and develop training plan for the future. • Partnership with technology leader, take the lead for R&D group skill refresh process, upgrade the whole team’s skill to meet with new product development. • Drive associates communication to improve associates engagement for Finance, Marketing group.• Proprose college program in Canada. Show less

Shanghai City, China

Reporting to GES HR DVP, lead HR teams with 30 associates in China, Australia and India to support Best of Bread (BoB), Multinational (MNC) business in APAC countries. • Partner with APAC President to build and evolve APAC organization structure and integrate BUs in counties to support the fast growth of business and reduce overhead cost.• Transform HR team supporting model, use One ADP approach to support all the BUs in each country. Build country COE roles for future corporate HR… Show more Reporting to GES HR DVP, lead HR teams with 30 associates in China, Australia and India to support Best of Bread (BoB), Multinational (MNC) business in APAC countries. • Partner with APAC President to build and evolve APAC organization structure and integrate BUs in counties to support the fast growth of business and reduce overhead cost.• Transform HR team supporting model, use One ADP approach to support all the BUs in each country. Build country COE roles for future corporate HR structure alignment. • Streamlined HR processes and policies in Australia and India. Support two M&A originations in India to integrate as One ADP organization. • Influence shoring MNC organization changes by benchmarking MNC North Asia organization and get result to have more dedicated resources to support SEA MNC clients and improved service quality.• Initiate the college program in China and India, build talent pipeline to the business while support the business to reduce the cost. • Lead people initiatives to drive associates engagement cross the region, the engagement score has been improved from 63% in 2015 to 70% in 2016 for the region. • Lead to align sales incentive programs cross the region. • Lead HR part of M&A projects in the region: HK acquisition, due diligent for potential acquisition in Australia etc. • Established deep dive talent calibration and review process cross the region and utilizing analytic data to build talent pipelines for the region.• Setup regional CSR committee, drive CSR activities in each country and improve associates’ engagement.• Established regional iWin to develop female leadership to enhance organization diversity initiatives. • Continue to drive overall corporate HR initiatives, such as pay for performance initiatives, total rewards, talent management process and strategic workforce planning etc. Show less

Shanghai

 Support BoB business in China, provide HR share service to MNC and Dealer Service which including payroll, training, staffing etc.  Integrate M&A BoB business with MNC business in China, to harmonize the policies and processes as One ADP in China.  Partner with sales leaders to drive sales incentive program to motivate sales associates.  Develop local HR initiatives such as:  benefits harmonization between GV and BoB;  build local salary structure and job band system;… Show more  Support BoB business in China, provide HR share service to MNC and Dealer Service which including payroll, training, staffing etc.  Integrate M&A BoB business with MNC business in China, to harmonize the policies and processes as One ADP in China.  Partner with sales leaders to drive sales incentive program to motivate sales associates.  Develop local HR initiatives such as:  benefits harmonization between GV and BoB;  build local salary structure and job band system;  service award;  recognition program;  tuition sponsorship and assistance program etc Re-energized the H2Club to improve associates’ work life effectiveness. Drive associates engagement by enhancing associates’ communication, facilitate action plan development and follow up etc. The Kenexa Survey has been improved from 67% in 2011, to 77% in 2012 and 2013.  Provide HR solution to business to improve associates’ retention. The turnover has been improved from 26% in FY11 to 19.2% in FY12 and 13.5% in FY13. Show less

Reporting to China President, manage a team with 35 associates to support commercial and 5 manufacturing plants in China, Hong Kong and Taiwan with a base of 3500+ employees.  Develop HR strategic plan to support business grow in China.  Manage the downturn during the tough economy environment. Develop local incentive plan to motivate associates to drive strong sales and business result.  Drive employee engagement through comprehensive communication plan.  Lead the HR… Show more Reporting to China President, manage a team with 35 associates to support commercial and 5 manufacturing plants in China, Hong Kong and Taiwan with a base of 3500+ employees.  Develop HR strategic plan to support business grow in China.  Manage the downturn during the tough economy environment. Develop local incentive plan to motivate associates to drive strong sales and business result.  Drive employee engagement through comprehensive communication plan.  Lead the HR part in the company’s business divesture, merge and acquisition in Asia.  Lead regular talent review process, workforce planning process to assess the leadership pipeline. Develop local leadership program to build organization bench strength. Develop integrated solution to retain associates Re-engineering HR process and structure to have a more effective support model to support each business unit.  Foster a culture of continuous improvement / performance / result driven in the cross organization Develop labor union strategy based on the new labor law compliance  Lead admin team to manage the corporate office administration; new offices set up etc. Show less

Reporting to HR Director of China, manage a team with 7 associates including talent development function. • Manage talent development function by building the pipeline of future leadership of the bank. • Manage the performance management process. • Drive leadership development by setting up the monthly leadership forum for wholesale bank.

eporting to APAC Human Resource Manager, matrix reporting to PRC/HK Country GM, manage a team with 9 associates to support Sales & Marketing and corporate supporting groups in China and Hong Kong site with a base of 1000+ employees.  Be the business partner to the business groups, provide organization capability plan including all HR functions to enhance organization effectiveness Focus on the leadership development in China. Work on retention strategy to develop and retain the… Show more eporting to APAC Human Resource Manager, matrix reporting to PRC/HK Country GM, manage a team with 9 associates to support Sales & Marketing and corporate supporting groups in China and Hong Kong site with a base of 1000+ employees.  Be the business partner to the business groups, provide organization capability plan including all HR functions to enhance organization effectiveness Focus on the leadership development in China. Work on retention strategy to develop and retain the key players. Handle all kinds of employee related issues.  Facilitate the performance management process cross business groups. Show less

Reporting to Great Asia Staffing Manager, manage a team with 26 associates to support Intel China’s talent acquisition in diversified business as Sales & Marketing, manufacturing and research labs in mainland China, Hong Kong and Mongolia. • Transitioned the staffing function to a key business partner role.• Redesigned hiring process and kept staffing as high performance team among all HR functions.• Created “Workforce composition and planning” process at Great Asia Region to… Show more Reporting to Great Asia Staffing Manager, manage a team with 26 associates to support Intel China’s talent acquisition in diversified business as Sales & Marketing, manufacturing and research labs in mainland China, Hong Kong and Mongolia. • Transitioned the staffing function to a key business partner role.• Redesigned hiring process and kept staffing as high performance team among all HR functions.• Created “Workforce composition and planning” process at Great Asia Region to provide in depth analysis on work force and propose the new hire grade composition to business groups.• Developed hiring strategy to accelerate yearly hiring levels from 300 external permanent employees to over 1500 yearly hires and successfully support startup in Chengdu, Shenzhen and R&D centers expansion in Shanghai and Beijing.• Led Great Asia Team to develop “Employer Marketing” strategy incorporated and integrated recruitment initiatives with Public Relations, and Corporate.• Led “Return to Home Country” project for Greater Asia Region to attract returnees back to Asia.• Implement new hiring tool flawlessly and at the same time lead Great Asia team to work with corporate technical team on the tool enhancement and improvement. Show less

Reporting to HR Director, provided HR full function support to Sales and Marketing, and managed a team with 2 associates. • Set up four new sales offices in second tier cities in China. • Partner with business to develop sales incentive plan. • Analyzed hiring needs and developed recruitment strategy and selection process; monitored and administering recruitment process and procedures.• Analyzed market remuneration data and provided consultation to business on rewarding system… Show more Reporting to HR Director, provided HR full function support to Sales and Marketing, and managed a team with 2 associates. • Set up four new sales offices in second tier cities in China. • Partner with business to develop sales incentive plan. • Analyzed hiring needs and developed recruitment strategy and selection process; monitored and administering recruitment process and procedures.• Analyzed market remuneration data and provided consultation to business on rewarding system set up.• Streamlined company HR related policies and guidelines.• Analyzed employee turnover and made recommendations to improve the retention rate.• Responded to employee policy inquiries and handled employee relation issues. • Established relationships with external vendors and evaluated training products, based on business requirements, and managed the selection and implementation process after business unit approval;• Set up orientation and integration system for new employees. Show less

Mba, Orgnizational Behavior

Master of Business Administration

International Business

Shanghai University - International Business Institute