Tracy Christensen

Tracy Christensen Email and Phone Number

Location Director (FOLSOM and ELK GROVE) @ LaserAway
Folsom, CA, US
Tracy Christensen's Location
Folsom, California, United States, United States
Tracy Christensen's Contact Details

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About Tracy Christensen

Tracy Christensen is a Location Director (FOLSOM and ELK GROVE) at LaserAway. She possess expertise in customer service, interviews, sales management, public speaking, employee training and 17 more skills.

Tracy Christensen's Current Company Details
LaserAway

Laseraway

View
Location Director (FOLSOM and ELK GROVE)
Folsom, CA, US
Website:
laseraway.net
Employees:
1432
Tracy Christensen Work Experience Details
  • Laseraway
    Location Director (Folsom And Elk Grove)
    Laseraway
    Folsom, Ca, Us
  • Laseraway
    Location Director (Folsom & Elk Grove)
    Laseraway Jun 2019 - Present
    United States
    Inspire teamwork and collaboration between in clinic sales team, remote teams and medical team to drive sales, customer service and smooth operations.Execute in clinic sales growth by 10% - 37% YOY as company requires.Manage in clinic sales team, medical teams with consistent 1 on 1 coaching. Conduct as needed; verbal warnings, PIP's and Corrective Action conversations. Immediate crisis interventions/resolutions among Patients and in clinic teams.Manage patient schedules… Show more Inspire teamwork and collaboration between in clinic sales team, remote teams and medical team to drive sales, customer service and smooth operations.Execute in clinic sales growth by 10% - 37% YOY as company requires.Manage in clinic sales team, medical teams with consistent 1 on 1 coaching. Conduct as needed; verbal warnings, PIP's and Corrective Action conversations. Immediate crisis interventions/resolutions among Patients and in clinic teams.Manage patient schedules, customer service and overall operations in 2 Clinics located in Folsom and Elk Grove. Support all Medical teams in their effort to provide treatments on time and deliver quality treatments with exceptional bedside manner.Keep Schedule 100% full driving optimal labor and real estate utilization and ensure proper lunch and rest breaks for clinicians and PCC’s per State Laws.Support, train, manage Patient Care Coordinators on high end customer service while maintaining high sales goals through hands-on skill training.Contribute a minimum of $40K personal sales/month.Accountable for all KPI’s established for the clinic including sales goals, labor utilization and NPS scores.Complete required daily/monthly medical inventory, including demand planning, receiving and accuracy checks with internal accounting systems and procurement of location supplies.Oversee the maintenance of the location including proper handling of aesthetic equipment. Liaison with Facilities Management and Tech teams to remediate issues as they arise.Assist with interviewing clinic employees for both medical and sales positions.Manage communications through Gmail, Gchat, LMS, 8x8 and Slack channels. Accurately complete employee timesheets and submissions by deadline. Obtain communication through documentation if any adjustments/inaccuracies are found. Show less
  • Confident Staffing Inc.
    Branch Manager & Staffing Coordinator
    Confident Staffing Inc. Oct 2016 - Jun 2019
    • Attend tours to build and maintain a strong rapport with client and knowledge of business to ensure clear communication, attention to detail of client needs and support their company’s growth.• Interview & profile candidates, check references, perform background checks, drug screens and E-Verify. Make hiring decisions to best represent the company. Audit and complete I-9 document for all new hires. • Act as liaison between client and employee on a daily basis. Conduct disciplinary… Show more • Attend tours to build and maintain a strong rapport with client and knowledge of business to ensure clear communication, attention to detail of client needs and support their company’s growth.• Interview & profile candidates, check references, perform background checks, drug screens and E-Verify. Make hiring decisions to best represent the company. Audit and complete I-9 document for all new hires. • Act as liaison between client and employee on a daily basis. Conduct disciplinary and termination meetings.• Liaising with company recruiters to fill vacancies in a timely manner.• Develop client job orders, ensuring desired job description, requirements and wages are up to date.• Knowledge of labor and employment law, organizational development and best practices.• Host monthly safety meetings for employees. • Collaborate with payroll to ensure correct employee compensation.• Compose correspondence and memos; provide information and respond to inquiries in person, by telephone, via mail; interpret departmental policies, rules, regulations, and agreements, when necessary. Show less
  • Nor Cal Dance Arts
    Studio Manager
    Nor Cal Dance Arts Mar 2015 - Oct 2016
    Customer relations – serve as the "front person" for the studio. Respond to customerinquiries, problem solve all disputes and discrepancies'. Process student registrations,monitor class loads and collect tuition payments for 400+ dancers. Monitor 80+ Companydancer's accounts and attendances. Account management includes Choreographer datesand payments, daily private sessions and payments, competition/convention dates andpayments. Maintain office hours, as established by… Show more Customer relations – serve as the "front person" for the studio. Respond to customerinquiries, problem solve all disputes and discrepancies'. Process student registrations,monitor class loads and collect tuition payments for 400+ dancers. Monitor 80+ Companydancer's accounts and attendances. Account management includes Choreographer datesand payments, daily private sessions and payments, competition/convention dates andpayments. Maintain office hours, as established by Owner. Bookkeeping – Make bankdeposits, input deposit and payment information in the accounting software. Track andcollect on accounts receivable. Monitor faculty performance, time reports and compliancewith school policies. Assist faculty in dealing with student issues, facility needs and artisticconcerns. Work closely with Owner to organize the agenda for regular meeting of the staff. Show less
  • Dgdg Oak Tree Mazda
    Sales Associate
    Dgdg Oak Tree Mazda Jun 2014 - Nov 2014
    San Jose, California
    Understands and demonstrate automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to… Show more Understands and demonstrate automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.Provides sales management information by completing reports.Updates job knowledge by participating in educational opportunities; reading professional publications. Show less
  • Planet Beach Franchising Corporation
    Multi Spa Director
    Planet Beach Franchising Corporation Jun 2004 - Jun 2014
    San Jose/Santa Clara Ca
    • Managed three different bay area spa locations for seven years• Conducted new hire interviews and termination of employees• Responsible for managing 10+ employees & running daily Spa operation• Managed customer account base of 600+• Consulted with clientele and established strong relationships• Attended annual corporate conferences & participated in weekly meetings• Acted as liaison between the spas and corporate IT to resolve technical software issues (Solarware, … Show more • Managed three different bay area spa locations for seven years• Conducted new hire interviews and termination of employees• Responsible for managing 10+ employees & running daily Spa operation• Managed customer account base of 600+• Consulted with clientele and established strong relationships• Attended annual corporate conferences & participated in weekly meetings• Acted as liaison between the spas and corporate IT to resolve technical software issues (Solarware, Millinium and Club Systems)• Scheduled & facilitated meeting presentation/trainings for staff• Developed sales incentive programs and motivated team to reach goals• Successfully resolved customer conflicts• Coordinated and directed Ms. Planet Beach Regional Competition 2007 Show less
  • City Of San José
    Regional Aide
    City Of San José Jun 2000 - Jul 2006
    San Jose
    • Office Administrator - handled various accounting and recordkeeping duties • Managed Souvenir Shop - cashier, close of daily books, attention to detail• Puppeteer Leader - summer camps for three consecutive summers• Puppeteer - performed puppet shows, effective team player• Park’s Revenue Attendant – depositing/reporting all transit revenues in accordance with established policies and procedures.

Tracy Christensen Skills

Customer Service Interviews Sales Management Public Speaking Employee Training Inventory Management Retail Sales Organization Wellness Coaching Customer Engagement Sports Coaching Office Administration Leadership Microsoft Excel Microsoft Word Sales Conflict Management Resolving Conflicts Consulting Event Planning Management Microsoft Office

Frequently Asked Questions about Tracy Christensen

What company does Tracy Christensen work for?

Tracy Christensen works for Laseraway

What is Tracy Christensen's role at the current company?

Tracy Christensen's current role is Location Director (FOLSOM and ELK GROVE).

What is Tracy Christensen's email address?

Tracy Christensen's email address is tl****@****ail.com

What is Tracy Christensen's direct phone number?

Tracy Christensen's direct phone number is +140878*****

What are some of Tracy Christensen's interests?

Tracy Christensen has interest in Soccer Coach, Los Alamitos Elementary 2013 Current, Boys U 8 2007 Volunteer Art Teacher.

What skills is Tracy Christensen known for?

Tracy Christensen has skills like Customer Service, Interviews, Sales Management, Public Speaking, Employee Training, Inventory Management, Retail Sales, Organization, Wellness Coaching, Customer Engagement, Sports Coaching, Office Administration.

Who are Tracy Christensen's colleagues?

Tracy Christensen's colleagues are Alma Meza, Hope Chancey, Runa Bhattacharya, Katrina Fitzpatrick, Tia Chang Lee, Garrett Relph, Tierra Moore.

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