Tracy Coates
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Tracy Coates Email & Phone Number

Customer Success Advisor at Diligent
Location: Kingston Upon Hull, England Metropolitan Area, United Kingdom 7 work roles 1 school
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Current company
Role
Customer Success Advisor
Location
Kingston Upon Hull, England Metropolitan Area, United Kingdom
Company size

Who is Tracy Coates? Overview

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Tracy Coates is listed as Customer Success Advisor at Diligent, a company with 2801 employees, based in Kingston Upon Hull, England Metropolitan Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Tracy Coates.

Tracy Coates previously worked as Customer Success Manager at Diligent and Customer Success Manager at Steele Compliance Solutions, Inc.. Tracy Coates holds Bachelor Of Arts - Ba, Business Administration And Management, General, 2:1 from The University Of Hull.

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Email format at Diligent

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Diligent

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Profile bio

About Tracy Coates

An accomplished, versatile and improvement focused compliance professional with 8 years expertise managing the third party compliance program for a global manufacturing company and a constituent of the UK's FTSE100.

Current workplace

Tracy Coates's current company

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Diligent
Diligent
Customer Success Advisor
Kingston upon Hull, England, GB
Website
Employees
2801
AeroLeads page
7 roles

Tracy Coates work experience

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Customer Success Advisor

Kingston Upon Hull, England, GB

Customer Success Manager

Current
Oct 2021 - Present

Project Manager

Rb

Hull, United Kingdom

Responsibility for driving clinical studies project from initiation to delivery, leading the cross functional team across medical, clinical, regulatory and marketing.

Aug 2019 - Jan 2020

Compliance Manager (Third Parties/Sales And Marketing Intermediaries)

Hull, United Kingdom

  • Management of the Global TPS/SMI compliance program (OUS) ensuring all new TPS/SMI receive a risk based level of screening and due diligence.
  • Management of regular due diligence renewal and compliance certification for all TPS/SMI.
  • Develop and implement controls to minimise risks to the Company and ensure adoption of controls across the organisation.
  • Ongoing review and assessment of the TPS program and development of new and innovative system and process improvements.
  • Monitoring/audit of high risk TPS cases to ensure compliance with procedure.
  • Development and delivery of TPS program training materials, guidance documents, procedures and tools.
Jan 2011 - Jan 2019

Communications Business Partner/Internal Communications Manager

Hull, United Kingdom

  • Ensured the image, reputation and success of Smith & Nephew by writing and communicating accurate key messages for appropriate target audiences.
  • Managed, developed and delivered marketing projects and internal communications.
  • Developed and delivered marketing campaigns/strategies/plans, and a culture change in communication using appropriate media.
  • Organised and led Corporate Social Responsibility including community activities and developing relationships with local businesses, schools and organisations.
Nov 2007 - Dec 2010

Internal Communications Manager

Hull, United Kingdom

  • Formulated and delivered communication strategies and plans helping the Council to deliver its corporate objectives in relation to communication, reputation management, improvement and culture change.
  • Managed, led and developed a team responsible for internal marketing and communication to 15,000 employees.
  • Provided professional support, advice and guidance to the Chief Executive and senior managers.
  • Managed, developed and expanded internal channels of communication.
Jun 2003 - May 2007
Team & coworkers

Colleagues at Diligent

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1 education record

Tracy Coates education

FAQ

Frequently asked questions about Tracy Coates

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What company does Tracy Coates work for?

Tracy Coates works for Diligent.

What is Tracy Coates's role at Diligent?

Tracy Coates is listed as Customer Success Advisor at Diligent.

Where is Tracy Coates based?

Tracy Coates is based in Kingston Upon Hull, England Metropolitan Area, United Kingdom while working with Diligent.

What companies has Tracy Coates worked for?

Tracy Coates has worked for Diligent, Steele Compliance Solutions, Inc., Rb, Smith & Nephew, and Hull City Council.

Who are Tracy Coates's colleagues at Diligent?

Tracy Coates's colleagues at Diligent include Poonam Samota, Agnes Nyaradi, Sarah Grealish, Jatin Patel, and Örs Stenszky.

How can I contact Tracy Coates?

You can use AeroLeads to view verified contact signals for Tracy Coates at Diligent, including work email, phone, and LinkedIn data when available.

What schools did Tracy Coates attend?

Tracy Coates holds Bachelor Of Arts - Ba, Business Administration And Management, General, 2:1 from The University Of Hull.

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