Electronic Medical Records – one or more currently operational EMRsUnderstanding of Health Information TechnologyClinical Informatics, Electronic Medical Record implementation experienceProven ability to work independently and virtually with minimal supervisionAbility to work cohesively with multidisciplinary teams as well as an independent contributorExcellent written and verbal communication skillsStrong interpersonal and relationship building skillsStrong influencing, listening, and consultative skillsStrong organization and prioritization skillsAbility to solve problems and issues effectively and efficientlyClinical documentation in Electronic Medical recordsProblem solving and consultation with Physician practicesPhysician practice workflowCross-functional team work environment

Electronic Medical Records – one or more currently operational EMRsUnderstanding of Health Information TechnologyClinical Informatics, Electronic Medical Record implementation experienceProven ability to work independently and virtually with minimal supervisionAbility to work cohesively with multidisciplinary teams as well as an independent contributorExcellent written and verbal communication skillsStrong interpersonal and relationship building skillsStrong influencing, listening, and consultative skillsStrong organization and prioritization skillsAbility to solve problems and issues effectively and efficientlyClinical documentation in Electronic Medical recordsProblem solving and consultation with Physician practicesPhysician practice workflowCross-functional team work environment

• Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.• Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. • Monitor and test Web site performance to ensure Web sites operate correctly and without interruption. • May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists.

• Responsible for the day to day I T operation of sixteen facilities.• Controls inventory, handles logistics, interviews and supervised employees•Oversee all major and minor updates on our EHR system. •Ensure that the system is upadate to me MU requirements•Perform end-user support to install, configure, monitor, and troubleshoot computer hardware, software, printers, and network devices and servers at 15 client locations as IT Support Specialist.•Coordinated transition from legacy electronic health record to new software. Duties included data migration and validation, system set up, software testing and customization, as well as extensive end user training as EHR Project Coordinator.•Train and retrain all new and current employees on how to navigate through our EHR system.

• Responsible for the day to day operation of the clinic.• Prepares budgets, facilitates clinic programs, controls inventory, handles logistics, interviews and supervised employees• Responsible for collection of accounts receivable from insurance companies and identification/resolution of claim denials and payment delay within the Albany Area Primary Healthcare clinic network.• Maintained detailed records of claims in MISYS practice management system.• Obtained knowledge of commercial HMO/MC and PPO claims payment processes, ICD9, CPT, and HCPCS coding.

• Worked as a patient advocate to facilitate the coordination of timely clinical, nutritional, case management, and other support services to HIV positive patients. • Responsible for maintaining open communication between patients and clinic staff as the primary point of contact to address patient concerns.• Obtained knowledge of specialized HIV diagnosis-related grants, insurance programs, community programs, and diagnosis-related confidentiality laws and policies

• Processed requests for patient appointments, initiated insurance verifications and pre-authorizations, maintained accurate records of schedule and appointment information in electronic scheduling system.• Obtained knowledge of state and federal health program reimbursement and regulatory requirements.• Processed and scheduled patient requests for appointments and incoming physician orders for patient services.• Responsible for communication of scheduled appointments to patients.