Tracy Daniels Email & Phone Number

Pretoria, South Africa

Midrand, Gauteng, South Africa

Dealer Compliance to Corporate IdentityProject management of dealer CI upgrade rolloutDealer Rewards ProgramCompilation of Dealer ScorecardsDOTY Scorecard-data update and compilation of resultsImplementation & maintenance of CI stationery Projects-responsible for all projects relating to CI i.e. roll out of new CI, signage, stationery, furniture, point of sale material, internal images, new dealer design and sign-offBudgets-ensure annual budget submissions, processing of invoices and monitoring of expenditureDealer Records-accurate record keeping of all dealer filesWebdac, DFE and .Link-maintenance of systems, updated on new and closed dealerships and the correct loading of dealer informationDealer Directory ListsDue Diligence-collect all business information on potential new dealers and complete the due diligence documents on behalf of the OEM. Submit for final sign-off by Finance and completed documents to be submitted to the legal department in US or Italy for approvalDealer Contracts-to ensure the issuing of dealer contracts to new dealers and the sign-off on contracts by both the dealer and the OEMOpening of dealerships-to ensure the successful opening of new dealers. Internal communication on opening dates, training required, stocking of parts and vehicles(new and used), set up of workshop and to provide guidance with regards to staffing requirements of the dealer, CI compliance and managing timelines for project completion and sign-offClosure of dealerships-ensure smooth transition and closure of dealers, Internal communication, ensure buy-back of parts, special tools, signage, new vehicles and the closure of accounts

Midrand, Gauteng, South Africa

Achievement of both FGASA and the dealer’s retail targetsAchievement of the wholesale target for FGASADealer Operating Standards ProgrammeManagement of marketing activities at dealer levelIncentive campaignsFinancial Claims managementEnsure dealers maintain correct stocking levels; current and futureManagement of incentive schemesControl Corporate Identity elements at dealersManagement of Customer satisfaction indexSetting of dealer targetMarket share analysisDemonstration and courtesy vehicle program managementTraining requirementsAssisting in the development of new dealership start up

Midrand, Gauteng, South Africa

Project management of dealer corporate identity upgrade rolloutLiaison between dealers, suppliers, architect and head officeCompile and place orders for dealer shopfitting and furnitureEnsure that suitable signage elements are ordered Attend site meetings/dealer site visits during facility being built, during installation of CI elements and after completion to ensure that CI is being adheredEnsure that supplier pricing and quality is maintainedImplementation & maintenance of corporate identity stationery to both head office and dealerAnnual budget planning and maintenance of departmental budgetProcess dealer and supplier payments timeouslyMaintain dealer databaseGeneral administrative support to Network Development departmentAssist with training course administration-booking of delegates and sourcing of venuesImplementation of new CI (signage) at head office

Midrand, Gauteng, South Africa

Co-ordinate product knowledge training for staff & dealer networkCompile and maintain training manuals & Virtual BookDealer Corporate Identity UpgradeCorporate Identity/StationeryMaintain departmental budgetAdministrative support to Network Development Department

Bryanston, Gauteng, South Africa

Administrative support to Fleet Sales : Rental Companies, Government, Fiat Auto Affiliates & SuppliersOrder processing, stock allocations, invoicing, providing details to dealers, follow up on deliveries, logistical dispatching

Bryanston, Gauteng, South Africa

Support & assist National Sales ManagerSupport & assist sales team (Business Development Managers-BDM’s)Assist dealers with queries & ordersAllocation of stockLoad orders/Queries on SAPCo-ordinate activities of BDM’sControl Sales Department fleetProduce Management reports on a daily basisGeneral administrative dutiesGeneral secretarial duties

Woodmead, Gauteng, South Africa

Secretary to After Sales Manager, Technical Manager & Parts ManagerGeneral secretarial dutiesOffice administrator & budgetsFunction & Conference Co-ordination

Woodmead, Gauteng, South Africa

Secretary to Regional Manager & Regional staffGeneral secretarial dutiesOffice administration & budgetsCo-ordinate activities of Sales District ManagersFunction & Conference Co-ordination

Woodmead, Gauteng, South Africa

Receiving & redirecting of callsGeneral typing & faxingFollow up customer complaints with dealersAssist CRM with obtaining customer detailsMailing, distribution & stationery requisition

Johannesburg Cbd

Receptionist/SwitchboardData CaptureFaxing & FilingOverflow typing

Modeling In Excel For Analysts & Account

2 day course on Excel

High Impact Presentations

2 Day course-presenting skills

Senior Certificate, 12

Activities and Societies: Participated in Netball and Volleyball team to represent the school