Tracy Dwyer Email & Phone Number

New York, Ny, Us

New York, New York, United States

In my current role, I spearhead end-to-end daily operations of construction activities for office build-out and move effectively and efficiently. Moreover, I was able to demonstrate my exceptional multitasking skills by facilitating project planning, budget management, schedule implementation, quality standards compliance, contract administration, and safety program management. Along with it, I diligently monitor the progress of construction activities regularly by planning and coordinating weekly meetings with team members, subcontractors, and consultants as well as promptly reporting and mitigating all potential delays. To drive project management operations, I develop project timelines, calculate cost estimates for software programs, as well as compose online content in accordance with company standards.Some of my notable accomplishments within this role include:  Successfully met service and installation objectives by partnering with key stakeholders in the construction process to develop and implement robust region-specific plans. Facilitated rollout of newly introduced software and programs by delivering tactical training to employees, while establishing complete compliance with building and safety codes and other relevant regulations.  Showcased superior business acumen by designing and implementing a system to resolve issues with vendor performance along with optimizing vendor onboarding process in collaboration with procurement to maximize employee experience.

New York, New York, United States

As the Facilities Manager, I leveraged my expert-level leadership skills to coordinate dotted-line management of 22 team members. Moreover, I enabled the smooth functioning of facility operations by efficiently resolving complaints through the coordination of site visits and direct conversations with team members to ensure satisfaction. Within this role, I was able to make the following achievements:  Owned control over project budget worth $95K with Benhar and COR vendors while facilitating design refresh for artist lounges and waiting areas. Recognized for overseeing entire office expansion operations for 300K+ square feet across 6 and a half floors in Warner Music’s HQ plus 2 NY satellite offices influencing 1K+ employees. Accomplished work order completion rate of 97%+ for all company facilities through introduction of improvements across processes and team members after the implementation of greater tracking capabilities via ServiceNow. Successfully reduced trash waste by over 50% via the incorporation of healthier cleaning products and the installation of Bevi machine for saving plastic with a strong emphasis on the promotion of WMG’s green initiative. Organized large-scale event for Lizzo through arrangement and preparation of stage and artist lounge for a private 300-person event as well as the successful execution of Hispanic Heritage Month event for Warner Music Group.

New York, United States

I contributed to the fulfillment of organizational goals by leading end-to-end daily operations of a private equity-backed global management consulting firm with $500M in revenue. I also collaborated with President on the office move and C-Suite on high-level terminations and new hires by maintaining full control over the process. Some of my key contributions within this role include:  Promoted to Facilities Manager by successfully overseeing 25 employees across 8 locations and a $200K annual budget. Showcased superior event management talents by leading event planning for up to 600 attendees, resulting in achieving a 10% discount for all event costs. Successfully led the rollout of the new hire process alongside HR, while delivering tactical training to the operations team to maximize productivity and scale processes across all locations.  Generated savings of 300K by streamlining accounts payable and budgeting approval process during build out for 3 office locations as well as heading move of all NYC locations with logistics, real estate, and admin teams. Known for facilitating Ankura in the development and implementation of firm-wide operations structure for 130 employees as well as saving $70K in costs by recommending a point of contact in each of the 32 global locations.

New York, United States

While serving as the Senior Coordinator & Office Lead, I steered HR operations by planning and coordinating interviews, hiring, and training of new operations staff along with supervising up to 20 facilities and reception team members. A few of my major accomplishments within this role include:  Eased employee movement across various offices by providing a comprehensive office guide.  Successfully coordinated transition to NYC and Boston office during M&A integration with Ankura Consulting by seamlessly troubleshooting issues, building buy-in from team members, and organizing meetings to align cultures. Recognized for proactive efforts in minimizing the loss during Hurricane Sandy in 2012 by partnering with field operations and maintenance to troubleshoot facilities fuse outage, impacting the global enterprise network system