Tracy E. Email & Phone Number

Pasadena, California, United States

Culver City, California, United States

• Hired, trained, and managed the LA team of sales coordinators, led meetings and taught new systems as they were introduced• Worked with our IT department to solve technical problems that came up for our sales team• Stepped in to resolve complicated logistical issues with large-scale orders and communicated through phone and email with concerned clients (designers, contractors, furniture manufacturers, and purchasing agents) • Met regularly with our team of managers from around the country, using Microsoft Teams, to discuss issues and bring up ideas for better ways to manage and run the organization• Managed the LA showroom by ordering supplies, keeping the sample room organized, and communicating with the landlord, cleaning company, and local technicians

Culver City, California, United States

• Supported San Diego sales rep to help our region achieve sales goals by answering hundreds of emails per day• Discussed details of our product with customers to help them better understand quality and functionality, suggesting best styles to meet their unique vision• Managed projects by keeping them updated with orders, quotes, and all related information to help move the clients forward from interest to purchasing• Entered fabric orders and sample requests, managing all logistical details through communication with our teams in New York (Maharam headquarters)