Tracy E. Email & Phone Number

• Provided phone and written support to healthcare professionals as well as patients, demonstrating analytical and problem-solving skills.
• Performed intake of medical enquiries, adverse events and product quality complaints.
• Analysed, researched and tracked incoming phone calls, emails or faxes from various sourcesincluding investigative sites.
• Documented interactions according to organisational, client and regulatory guidelines.
• Established and maintained effective… Show more
• Established and maintained effective team communications. Show less

Moscow, Moscow City, Russia

China

• Successfully adapted to a new culture and enhanced cross-cultural communication skills.
• Demonstrated project management and strong planning skills while organizing and executing lesson plans to teach classes of 20 to 50 school students in a creative way.
• Analysed students’ knowledge and ensured they performed highly.
• Demonstrated capacity to manage multiple projects with respect to priorities and self-management.

Zhejiang, China

London, United Kingdom

• Provided medical communication, administrative and strategy support to the seniormanagement team.
• Carried out research, provided status update on medical reports during medical teammeetings.
• Managed online medical diaries, handled email enquiries from patients and public in a wellorganizedmanner.
• Completed online forms, input of data and extracting information from database.

Glasgow, United Kingdom

• Conducted background records checks, requested by employers as part of their recruitment process for potential candidates. Screened and reviewed applications.
• Provided effective customer service in the handling of enquiries, answering Helpline telephone calls, emails and acting as communication interface with customers.
• Monitored and implemented procedures as part of a team, reporting any security shortfalls as well as submitting suggestions for improvement to management.
• … Show more
• Maintained and processed customer documents issuing notifications, input of information onto the system and conducted quality checks to ensure record accuracy. Show less

Brighton, United Kingdom

• Provided support to health professionals in an acute teaching hospital, performing tasks effectively within a team, to deliver an excellent healthcare service for patients.
• Assisted the registered nurse in clinical observations, measuring, recording and monitoring of patient temperature, respiration, pulse, blood pressure, weight as well as blood glucose, reporting abnormalities..
• Promoted and maintained a friendly… Show more
• Promoted and maintained a friendly environment for patients and relatives. Developed meaningful relationships and establish awareness of patient needs. Assisted in the maintenance of clinical supplies and cleanliness.

Brighton

• Assisted patients with personal care rehabilitation in day centres, nursing and residential homes for the elderly and patients with learning disability.
• Provided patients with daily hygiene activities sanitation, washing, wound-dressing, recording intake of dietary and fluid requirements.
• Ensured that patients are in a stable condition, assisted with mobilisation and observed for pain and discomfort, reporting change to registered nurse.
• Maintained accurate written records… Show more
• Maintained accurate written records, diary sheets, medication and financial forms. Developed, entered and updated accurate patient record details. Attended and provided updates at regular team meetings making.
• Communicated effectively and maintained confidentiality with staff, patients, relatives as well as visitors while generating written visit reports. Show less

Paris Area, France

• Delivered English tuition to young French speaking students with customised, programmes to help students achieve learning goals. Research and developed learning activities as well as strategies to suit student learning.
• Maintained an orderly and engaging environment, monitored student progress and provided feedback in accordance with study programmes.
• Assisted with student tests and support with examinations, conducted marking of student work as well as… Show more
• Assisted with student tests and support with examinations, conducted marking of student work as well as assignments. Show less

Stratified Medicine And Pharmacological Innovation

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Bachelor'S Degree, Biomedical Sciences, General

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