• Provided phone and written support to healthcare professionals as well as patients, demonstrating analytical and problem-solving skills.• Performed intake of medical enquiries, adverse events and product quality complaints.• Analysed, researched and tracked incoming phone calls, emails or faxes from various sourcesincluding investigative sites.• Documented interactions according to organisational, client and regulatory guidelines.• Established and maintained effective… Show more • Provided phone and written support to healthcare professionals as well as patients, demonstrating analytical and problem-solving skills.• Performed intake of medical enquiries, adverse events and product quality complaints.• Analysed, researched and tracked incoming phone calls, emails or faxes from various sourcesincluding investigative sites.• Documented interactions according to organisational, client and regulatory guidelines.• Established and maintained effective team communications. Show less

• Successfully adapted to a new culture and enhanced cross-cultural communication skills. • Demonstrated project management and strong planning skills while organizing and executing lesson plans to teach classes of 20 to 50 school students in a creative way. • Analysed students’ knowledge and ensured they performed highly. • Demonstrated capacity to manage multiple projects with respect to priorities and self-management.

• Provided medical communication, administrative and strategy support to the seniormanagement team.• Carried out research, provided status update on medical reports during medical teammeetings.• Managed online medical diaries, handled email enquiries from patients and public in a wellorganizedmanner.• Completed online forms, input of data and extracting information from database.

• Conducted background records checks, requested by employers as part of their recruitment process for potential candidates. Screened and reviewed applications.• Provided effective customer service in the handling of enquiries, answering Helpline telephone calls, emails and acting as communication interface with customers.• Monitored and implemented procedures as part of a team, reporting any security shortfalls as well as submitting suggestions for improvement to management.•… Show more • Conducted background records checks, requested by employers as part of their recruitment process for potential candidates. Screened and reviewed applications.• Provided effective customer service in the handling of enquiries, answering Helpline telephone calls, emails and acting as communication interface with customers.• Monitored and implemented procedures as part of a team, reporting any security shortfalls as well as submitting suggestions for improvement to management.• Maintained and processed customer documents issuing notifications, input of information onto the system and conducted quality checks to ensure record accuracy. Show less

• Provided support to health professionals in an acute teaching hospital, performing tasks effectively within a team, to deliver an excellent healthcare service for patients.• Assisted the registered nurse in clinical observations, measuring, recording and monitoring of patient temperature, respiration, pulse, blood pressure, weight as well as blood glucose, reporting abnormalities. Administered and recorded oral fluid intake and urine output• Promoted and maintained a friendly… Show more • Provided support to health professionals in an acute teaching hospital, performing tasks effectively within a team, to deliver an excellent healthcare service for patients.• Assisted the registered nurse in clinical observations, measuring, recording and monitoring of patient temperature, respiration, pulse, blood pressure, weight as well as blood glucose, reporting abnormalities. Administered and recorded oral fluid intake and urine output• Promoted and maintained a friendly environment for patients and relatives. Developed meaningful relationships and establish awareness of patient needs. Assisted in the maintenance of clinical supplies and cleanliness which adhered to policy and procedures. Show less

• Assisted patients with personal care rehabilitation in day centres, nursing and residential homes for the elderly and patients with learning disability.• Provided patients with daily hygiene activities sanitation, washing, wound-dressing, recording intake of dietary and fluid requirements.• Ensured that patients are in a stable condition, assisted with mobilisation and observed for pain and discomfort, reporting change to registered nurse.• Maintained accurate written records… Show more • Assisted patients with personal care rehabilitation in day centres, nursing and residential homes for the elderly and patients with learning disability.• Provided patients with daily hygiene activities sanitation, washing, wound-dressing, recording intake of dietary and fluid requirements.• Ensured that patients are in a stable condition, assisted with mobilisation and observed for pain and discomfort, reporting change to registered nurse.• Maintained accurate written records, diary sheets, medication and financial forms. Developed, entered and updated accurate patient record details. Attended and provided updates at regular team meetings making presentation of reports.• Communicated effectively and maintained confidentiality with staff, patients, relatives as well as visitors while generating written visit reports. Show less

• Delivered English tuition to young French speaking students with customised, programmes to help students achieve learning goals. Research and developed learning activities as well as strategies to suit student learning styles and abilities.• Maintained an orderly and engaging environment, monitored student progress and provided feedback in accordance with study programmes.• Assisted with student tests and support with examinations, conducted marking of student work as well as… Show more • Delivered English tuition to young French speaking students with customised, programmes to help students achieve learning goals. Research and developed learning activities as well as strategies to suit student learning styles and abilities.• Maintained an orderly and engaging environment, monitored student progress and provided feedback in accordance with study programmes.• Assisted with student tests and support with examinations, conducted marking of student work as well as assignments. Show less