Tracy E. Baker Email & Phone Number

Washington D.C. Metro Area

Washington D.C. Metro Area

Senior HR Consultant performing the full breath of HR Operations/Generalist duties to include but not limited to staffing, recruiting, employee relations, training and benefits.

Arlington

Functions as an operational and tactical HR Business Partner working closely with the General Counsel and the Executive Team. Proactively engaging with all levels of staff to ensure employee engagement, providing coaching and information, and promoting a culture of shared values and teamwork. Helped to build and maintain our culture of excellence by guiding and advising managers on best practices to implement as it pertains to human resources management.

Ashburn, Virginia

Served as human resources (HR) director for Denmark-based Company with operations in 28 countries. Served in prominent leadership role developing, implementing, and staffing nascent HR department, which strategically supports a five-year plan to establish 38 U.S. distributions with approximately 200 employees.

Senior HR partnership role supporting the Mid-Atlantic and Florida regions with a total of 31 branches and 350 employees. Accountable for collaborating with Regional Executives with primary responsibility for developing human capital strategies, execution of targeted activities, driving performance enhancement, and monitoring operational services to support and drive strong overall business results. Successfully supported region growth through addition of 13 de novo branches to include recruiting, training and new hire on-boarding processes of 150 new hires in just three years. Led behavior-based hiring efforts to include rigorous interviewing and personality assessment tools, as well as related analysis regarding hiring decisions.Consistently achieved employee engagement scores of above 80% each year, delivering top performance nationally, through strong business partnership and execution of detailed actions plans against all key satisfaction indicators. Chosen as a U.S. HR team lead on global task force to improve effectiveness of internal communications and employee surveys. Accountable to analyze results for senior business managers and provide recommendations for operational and organizational changes.

Responsible for strategy development and operational oversight of the human resources management department.Managed all recruitment, hiring, and training of staff and administered employee appraisal program.Developed staff compensation programs in line with company objectives, and administered all employee benefits and payroll programs.Developed and implemented Employee Handbook and Human Resources Procedure Manual.Planned and facilitated employee and management off-site meetings in support of talent development and employee engagement initiatives.Coordinated the Consumer Regulatory Compliance function as Compliance Officer.

Developed and updated comprehensive compliance program for the entire bank ensuring compliance with all applicable laws and regulations.Tracked developments in banking compliance statutes and executed appropriate plans of action.Formulated and updated bank policies and procedures to maintain bank compliance with applicable statutes, regulations, and interpretations.Reviewed, audited, and enforced compliance practices to support operational efficiency and ensure adherence to prescribed managerial policies.Developed and conducted training of bank personnel on compliance policies and procedures. Chaired the Sarbanes-Oxley Disclosure and Community Reinvestment Act committees.