Tracy Eccles Email & Phone Number

Surrey, England, United Kingdom

Specialist in planning quality, tailor-made safari holidays to Southern and East Africa.

Cape Town, Western Cape, South Africa

Every child and young adult deserves to feel special and, more importantly, believe that they are special. All life is precious and meaningful yet an unaddressed barrier still exists in the manner in which soul-fueled information is presented to our future world leaders. Our A-mina-zing Princess and Warrior Courses address this gap.My E-learning courses are available to all children and young adults.

Cape Town, Western Cape, South Africa

AREAS OF EXPERTISE:• Sourcing quality products across East and Southern Africa including Indian Ocean islands• Revenue & Profit Optimization• Contract Negotiation• Product Development - adding and updating Africa product for Eastern and Southern Africa• Customer Service • Manage and Monitor Product Quality - visiting key destinations and suppliers• Staff & Client Training - including the design and planning of educational trips• Executive leadership in the Travel and Tourism industry• Maintaining System Product InformationKEY ACCOMPLISHMENTS• Developed and implemented strategies to drive increase sales particularly in the groups and incentives market, resulting in a 300% increase in turnover within the first six months of implementation, and a steady growth per annum since. • Transformational trainer for partners within the travel industry resulting in higher African travel sales due to increased product and destination knowledge.• Developed and wrote brand transformation booklets for partners within the tourism industry resulting in a 17% average increase in turnover for the clients without additional marketing spend.• Reviewed existing product and implemented new product and updates resulting in a more streamlined, customer-focused workplace strategy• Identified revenue expansion opportunities resulting in the successful launch of LADIES ADVENTURE TRAVEL within the Falcon Africa portfolio and sourcing product for this new revenue stream