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Tracy Foo is listed as e-Commerce Executive at Fuji Xerox Singapore based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Tracy Foo.
Tracy Foo previously worked as e-Commerce Executive at Fujifilm Business Innovation Singapore and Sales Operations Manager at Microsoft. Tracy Foo holds Bachelor’S Degree, Bachelor Of Science (Hons) In Marketing from University College Dublin.
Solely in-charge of Fuji Xerox Singapore eCommerce platform that mainly serve the B2B customers. Initiate and lead projects to streamline process flow to improve customer experience. Successfully converted 20% of the existing customer base to transact from traditional methods (via phone and email) to digital order system one year after eCommerce launch. In B2C environment, a marketing professional for more than 10 years of experience in sales operations, customer lifecycle management and product marketing. Proven track records in building collaborative relationship and skilled at influencing marketing objectives with both internal and external stakeholders. Pro-active, excellent in leading and executing marketing activities (eg. eDM, roadshows, telemarketing and etc) as well as process enhancement projects. Possess good problem-solving skills with ability to implement solutions under constant changes in timeline and strategy.
Listed skills include Customer Retention, Product Marketing, Telecommunications, Leadership, and 5 others.
A career timeline built from the work history available for this profile.
- Strategize and implement e-commerce marketing campaigns to increase transactions and revenue. - Design web banners and eDMs for all marketing campaigns. - Co-ordinate with internal and external stakeholders to expand and manage product categories and execute marketing promotion. - Been in-charge to manage end to end operations to ensure e-commerce.
- Establish close collaboration with sales and marketing team to roll out initiatives increase sell out of Microsoft phones.- Deliver retail program to maximize the presence of the Microsoft phone.- Track overall channel sell thru performance to manage sales progress. - Manage vendors to execute resources to be deployed to retails stores and.
- Analyze and plan marketing activities to reduce churn and increase customers' average revenue per user (ARPU) by providing best value services via up-sell and cross-sell offers. - Co-ordinate with key internal departments to execute marketing campaign activities such as direct mailers, eDM, telemarketing and SMS.- Analyse campaigns response and churn.
- Manage and deliver marketing campaigns to achieve good market share and revenue. - Track key initiatives and ensure company is always stay on top of the market trend to provide ideas on promotions to maintain as the market leader.- Collaborate with internal and external stakeholders for different initiatives to increase revenue.- Lead end-to-end process.
- Responsible for purchasing and allocating of modem, mobile accessories and fixed line phones for entire SingTel Consumer and Business Group. - Ensure stocks are on healthy level at the warehouse and retail stores.- Take charge of selecting new devices and launch to the Consumer Group.
- Responsible for sales revenue from Online sign-ups, telesales and door-to-door sales.- Collaborate with internal and external stakeholders to drive promotions to increase sales.- Create broadband service awareness via collaboration with external partners (CNet, Hardwarezone).- Liaised with vendors to bundle premium for marketing promotion to attract for.
Responsible for recommending and introducing Singtel’s products and services to corporate customers which include preparing of quotation, handling sales orders, billing and resolving customers’ complaints.
Quick answers generated from the profile data available on this page.
Tracy Foo is listed as e-Commerce Executive at Fuji Xerox Singapore.
Tracy Foo is based in Singapore, Singapore, Singapore.
Tracy Foo has worked for Fujifilm Business Innovation Singapore, Microsoft, Singtel, and Ebara Engineering Singapore Pte Ltd.
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Tracy Foo holds Bachelor’S Degree, Bachelor Of Science (Hons) In Marketing from University College Dublin.
Tracy Foo is listed with skills including Customer Retention, Product Marketing, Telecommunications, Leadership, Sales, Sales Operations, Customer Experience, and Marketing.
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