Connecting companies and individuals to the training needs and programs SANS provides through intensive, immersion training designed to help you and your staff master the practical steps necessary for defending systems and networks against the most dangerous threats - the ones being actively exploited.Collaborating with professionals at various stages of their career, from auditors and network administrators, to chief information security officers - to find smart solutions to the challenges they face.SpecialtiesInformation Security Training, Digital Forensics, Cyber Security Training, IT Security Management, Penetration Testing, Application Security Training Website: http://www.sans.org/

Experienced customer service manager proven to ensure customers’ needs and expectations are satisfied. Responsible for managing a customer service team in three offices located in Hawaii, Colorado, and Virginia. Developed and continually improved customer service standards, polices, and procedures.The SANS Institute was established in 1989 as a cooperative research and education organization. Its programs now reach more than 165,000 security professionals around the world. A range of individuals from auditors and network administrators, to chief information security officers are sharing the lessons they learn and are jointly finding solutions to the challenges they face. At the heart of SANS are the many security practitioners in varied global organizations from corporations to universities working together to help the entire information security community.SANS is the most trusted and by far the largest source for information security training and security certification in the world. It also develops, maintains, and makes available at no cost, the largest collection of research documents about various aspects of information security, and it operates the Internet's early warning system - the Internet Storm Center.