Tracy G. Mcdaniel Email & Phone Number

Muskegon, Mi, Us

Muskegon, Mi, Us

Responsible for planning, organizing and directing the overall activities of the organization. Represents Muskegon Family Care in external environments. Facilitate all aspects of daily operations of clinic and special projects. Manage executive team. Responsible for ensuring compliance with all applicable regulatory standards (HRSA, OIG, PSIR, OSHA, MDCH, CLIA. Develops business plans and new project proposals in conjunction with management team.

Developed and implemented organizational objectives across key areas including budget, resources management-people and materials, operational policies, funding and partnerships. Created and led organizational vision and direction and advised board of critical issues and opportunities. Established management system and people policies to drive organizational effectiveness. Standardized business practices across all areas within the organization. Built relationships at the local, state, and national level to advance fiscal growth goals with leaders across legislative and regulatory branches of government, foundations, universities, and corporations. Key Highlights:• Created and implemented people management policies to inspire staff members to optimize productivity.• Collaborated with Chief Medical Officer and Director of Nursing to enhance quality patient service. • Partnered with Chief Financial Officer to implement new accounting system to protect the organization’s assets.• Re-branded quality committee, and established committees to align with The Joint Commission Standards. • Generated profit in first full year of operations • Clean financial audits 2016 and 2017 from a national accounting firm and received an unqualified opinion. • Spearheaded the organizations web strategy across several mediums.• Budgets were prepared and submitted on time• Awarded a highly competitive Transformation Grant from New York State for Telehealth• Established the strategic direction of the organization

Leadership, day-to-day management and oversight of the facilities and administrative operations of Baltimore Medical System. Provides direct oversight of all facilities services, administrative services, pharmacy services, related contracts and regulatory requirements. Assists the Chief Executive Officer (CEO) with implementation of the organization’s strategic plan and develops strategies for implementation.

• Manage ongoing operations for a Federally Qualified Health Center (FQHC) with 3 locations, including a school-based health clinic, which provides 30,000 visits per year with 8,000 unique patients, with a staff of 70 and revenue of $8 million per year• Manage a team of 5 senior executives in finance, security/facilities, health information, front desk, etc. Work directly with Financial Consultant and oversee budgeting, forecasting, strategic fiscal planning, and the use of benchmarks and metrics to guide operational decisions; leading key negotiations regarding physical environment, financial stability and credentialing functions • Monitor and actively participate in all daily operations activities (coverage, operation intervention, patient complaints, etc.) • Guide and develop detailed and comprehensive analysis, critical path analysis, and evaluations for the implementation of current and future initiatives • Implement bi-weekly meetings between front desk and billing, significantly reducing billing error rate and resulting in improved Medicare/Medicaid and other insurance revenue by 20% • Oversaw transition from paper to Electronic Medical Records (EMR) • Able to anticipate and assess operational results through benchmarks against industry standards, and proven skills to identify roadblocks and strategies to increasing patients served by the practice; significantly improved patient satisfaction• Provide leadership acumen and communication skills with a focus on profitability to increase the footprint of the organization, • Expertise in developing an overall risk management program, including cyber-insurance coverage and technical security for HIPAA compliance• Work in concert with board members, key stakeholders such as community-based organizations, other FQHCs, and elected officials, and team to meet strategic goals

• Oversaw the compensation and benefits division, including managing a portfolio worth $38 million• Analyzed benefits/compensation data and evaluated job positions, as a consultants to 12 other organizations• Worked with insurance brokers and plan carriers to administer the best available employee insurance, pension and saving plans • Strategically delivered new product offerings to the marketplace, existing clients, as well as targeted prospects• Effectively resolved problems and managed resolutions• Responsible for training and developing the skills of junior team members to achieve successful sales techniques• Successfully negotiated over 200 accounts that were renewed on an annual basis• Maintained a 98% retention rate by establishing an excellent rapport with all clients

New York, Ny, Us

• Assisted health related businesses in selecting the most appropriate policies for their team• Analyzed competitive sales situations • Developed and serviced new and existing business• Maintained 200 benefit accounts for corporations and individuals• Managed care and employee benefits operations resulting in new business production totaling $11 million in 1992, $13 million in 1993, and $8 million within 5 months of 1994

• Prepared reports that include the degree of risk involved in extending credit or lending money• Analyzed financial statements of various banks, insurance companies, and credit unions• Prepared reports that include the degree of risk involved in extending credit or lending money• Evaluated customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity• Conferred with credit association and other business representatives to exchange credit information.• Completed loan applications, including credit analyses and summaries of loan• Maintained and handled an $11 million loan portfolio along with new business development accounts.

Masters Degree, Public Health

Bachelor Of Arts (Ba), Business Administration And Management, General

Summer Venture In Management

Education record