I am an experienced and results-oriented business analyst, educator, customer service professional, and office administrator with a background in process and workflow analysis, secondary education, training and development, supervision and administration, and service. In my most recent skilled role as a Senior Professional Business Analyst at DXC Technology, I led transformative projects for a Fortune 100 company, specializing in the integration of new technologies to optimize operational efficiencies and enhance business outcomes. This experience allowed me to leverage my skills in stakeholder management, project leadership, and data analysis, contributing to streamlined processes and improved business performance.As a dedicated High School English Teacher in Anderson County School District 1, I not only taught a diverse range of courses and students but also implemented successful curriculum initiatives that significantly enhanced student academic performance and engagement.I have worked in customer service and customer service leadership, employing empathy and understanding while keeping in mind corporate needs to provide quality care and support while building loyalty and trust.My educational background includes a Bachelor of Arts in Secondary Education from Clemson University, supplemented by over 18 hours of extensive post-baccalaureate coursework in English, education, and technology integration. I hold certifications in AP English Language and Composition and AP English Literature and Composition as well as an endorsement for the teaching of Gifted & Talented students, underscoring my commitment to academic excellence and curriculum development. I am passionate about leveraging technology to create innovative environments that foster growth and achievement, whether in the world of academia or the corporate world.I excel in collaborating with diverse stakeholders, from business leaders, clients, students, and families to fellow team members, faculty, staff, and administration to drive positive outcomes and deliver impactful and quality service. I am eager to explore opportunities where I can apply my dual expertise in business and education to make a meaningful contribution, whether in business analysis, strategic planning, administration/management, customer service, teaching, curriculum development, or educational technology integration.Let's connect to discuss how I can contribute to your organization's success!
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Night AuditorKessler CollectionPiedmont, Sc, Us
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Member Services Associate IiYmca Of Greenville Oct 2024 - PresentGreenville, South Carolina, United States• Engage with members at Life Center YMCA to provide exceptional customer service and support.• Manage account updates and reconcile discrepancies to ensure accurate member information.• Collaborate with various departments to maintain compliance and streamline operations.• Assist in coordinating events and activities to enhance member experience. -
Senior Professional Business AnalystDxc Technology Feb 2022 - Apr 2024Piedmont, South Carolina, United StatesBefore being laid off in April 2024, following were my duties and responsibilities while with DXC Technology during this period:▪ Supported transition of Fortune 100 company’s legacy systems to new DXC platform, enhancing operational efficiency.▪ Developed comprehensive business requirements and test plans to ensure all project objectives were met.▪ Facilitated cross-functional meetings to clarify needs and coordinate deliverables, ensuring stakeholder alignment.▪ Created detailed reports and presentations to communicate findings and recommendations, informing decisions.▪ Partnered with IT teams to implement new systems and software solutions, enhancing overall business operations.▪ Analyzed business processes to identify and implement improvements. -
High School English / Esol TeacherAnderson School District One Oct 2017 - Jul 2020Williamston, South Carolina, United StatesOver these 2+ years, I was fortunate to teach grades 9-12 at Palmetto, Powdersville, and Wren High Schools. As a teacher, I had the responsibility for the academic development of around 60 - 120 students per year and I helped facilitate curriculum design and implementation. I liaised with parents, other faculty, and school staff, guided discovery learning, and used various classroom methodologies to facilitate a constructive learning environment.Other components of my role as a teacher during this 2+ years timeframe included:1) Ad Hoc Course Development - I used a pre-scripted curriculum to enable freshmen reading well below grade level to advance in reading competencies. I also infused bits and pieces of the regular English 1 program that I felt students needed some familiarity with in order to advance into a regular English II classroom the next year. This course took those students who normally had a predicted passing rate of 0% on the End of Course Exam to a 40% passing rate in year 1. Due to COVID, my students did not have the opportunity to test in 2020; therefore, I do not know what the success rate would have been for my Year 2 students, but I am confident they would have done as well if not better than my Year 1 students.2) Curriculum Design - I researched and developed most of the course materials for my ESOL I - IV classes.3) Facilitation - I proactively facilitated technical pieces of training to increase student computer literacy. -
Senior Business AnalystDxc Technology Aug 2016 - Oct 2017Piedmont, Sc (Remote Employment)I returned to my corporate roots after 8 years in the classroom for this opportunity to once again work with the world’s leading independent, end-to-end IT services and solutions company. I worked as a correspondence analyst for annuities, life insurance, and IT. My role included:1) Research and Project Management - I dug deep into what forms were still applicable and which ones could be terminated; I edited the forms deemed applicable. I helped anticipate what new forms were needed based on business needs and I helped to create necessary forms. Throughout this process, I spearheaded and tracked the DXC side of the reconciliation, consolidation, creation, and updating of more than 5,000 pieces of correspondence for a major client within the insurance division of DXC.2) Client Relations - I served as a liaison with this major insurance client. I worked closely with their correspondence team to handle all of the necessary clean up and progression of their correspondence needs.3) I helped create and edit Business Requirement Documents for the automation of the insurance provider's correspondence.
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High School English TeacherAnderson School District One Mar 2008 - Jun 2016Williamston, Sc▪ Taught English I – English IV at three area high schools, adapting to diverse student levels from basic to honors.▪ Instructed Academic Enhancement, Creative Writing, Drama, SAT Prep, and Speech classes.▪ Developed district-wide core curriculum, teaching materials, and assessments, ensuring broad consistent alignment.▪ Achieved a consistent overall student pass rate of over 90% on state standardized tests.▪ Collaborated on the implementation of the AVID (Advancement Via Individual Determination) program.▪ Developed and sponsored Junior Beta Club division and Poetry Club as well as sponsored Homecoming activities.▪ Edited and published a Literary Journal showcasing student work and submitted (winning) pieces to local contests.
Tracy Harvey Education Details
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Secondary Education And Teaching -
Education
Frequently Asked Questions about Tracy Harvey
What company does Tracy Harvey work for?
Tracy Harvey works for Kessler Collection
What is Tracy Harvey's role at the current company?
Tracy Harvey's current role is Night Auditor.
What schools did Tracy Harvey attend?
Tracy Harvey attended Clemson University, Clemson University.
Who are Tracy Harvey's colleagues?
Tracy Harvey's colleagues are Sherry Burnett, John Schlansker, Ronald Jones, Morgan Mcclain, Debora Baxter, Michele Rivera, Katie Marcus.
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