Tracy Helou Email & Phone Number

Beirut, Lebanon

Conducts in-depth analysis for Protection and Restoring Family Links activities, identifying data gaps, sourcing and integrating new data into the existing ecosystem for enhanced operational insights.Analyzes and synthesizes large, diverse data sets (including text, maps/GIS information, videos, photos) to provide comprehensive perspectives on humanitarian issues.Presents analytical results using visually engaging graphs and visuals to delegations, facilitating data-driven decision-making.Evaluates external data sets and open-source information for quality, relevance, and credibility, ensuring the reliability and accuracy of data used in operations.

Yangon, Myanmar

Implemented stringent data control procedures and compiled comprehensive end-of-year statistics for protection teams, including detailed reporting and analysis. This involved highlighting key insights and drawing comparisons with activities from previous years.Developed a contingency plan in response to a global data breach, demonstrating proactive risk management and data security enhancement.Led the restructuring and training plan for the data team, optimizing team efficiency and data management capabilities.

Yaoundé, Cameroon

Managed and oversaw the data transition from CRM 2011 to CRM 365, conducting thorough data controls and corrections to ensure effective migration.Tailored and led a change management strategy for the delegation, adapting to the new CRM system through targeted training sessions, workshops, and workflow redrafting.Led data management for protection activities in both Chad and Cameroon, ensuring accurate and efficient handling of critical data.Developed and rolled out the Accompaniment Program for families of the missing, significantly contributing to the organization's humanitarian objectives.

Baghdad, Iraq

Led and mentored a team of 10 data administrators across Iraq and Amman, managing a database with over 100 active users, ensuring robust data management and integrity.Developed and analyzed comprehensive reports to inform and guide the organization's protection strategies and procedures, enhancing the effectiveness of humanitarian responses.Played a pivotal role in drafting strategic documents and contributing to the development of protection policies.Coordinated and participated in visits to detention and accommodation centers, assessing conditions and ensuring adherence to human rights standards.

Khartoum, Sudan

Led the deployment and launch of a new Protection database in Sudan, streamlining data management processes.Played a key role in the development of a missing persons strategy, including the collection of firsthand data from affected individuals, enhancing the organization's humanitarian response capabilities.

Tunis, Tunisia

Managed information for protection activities across Mauritania, Tunisia, Morocco, Algeria, and Western Sahara, ensuring effective data governance.

Beirut

Conducted extensive media outreach and research, broadening the Center's influence.Acquired and applied fundraising skills, contributing to the Center's financial strategies.Assisted in drafting grant proposals, supporting the Center's funding initiatives.Organized and coordinated high-profile events and conferences, enhancing the Center's visibility.

Beirut, Lebanon

Created and implemented a Social Media Strategy for the UK Embassy in Beirut.Researched and identified new social media platforms to expand the Embassy's reach.Presented the social media strategy to the HM Ambassador and Embassy staff.Updated and maintained Lebanese Personality Reports, ensuring current and accurate data.

Lebanon

Conducted in-depth pricing analysis and strategy implementation for over 10 product lines.Conducted market research and competitive analysis to create new product packages.Designed and delivered key reports and presentations to senior management.Oversaw and refined sales incentive programs to optimize performance.

Paris, France

Developed an external communication strategy for a newly founded association.Formulated a comprehensive development strategy for a major interdisciplinary student organization.

Beirut, Lebanon

Master'S Degree- Exchange Program, International Relations And Affairs

Emphasis on Peacekeeping and Conflict Resolution

Master'S Degree, International Relations And Affairs, 3.8/4

MA Thesis: " From Economics to Politics: the Dynamics of the Turkish-KRG Relations"

Bachelor Of Arts (Ba), Economics

Activities and Societies: Member in the Student Representative Council for the academic year 2010-2011 Member of the Economic Student.