Tracy Heydenrich

Tracy Heydenrich Email and Phone Number

Consultant at Emd technologies @ eMD Technologies
Tracy Heydenrich's Location
Johannesburg Metropolitan Area, South Africa
Tracy Heydenrich's Contact Details

Tracy Heydenrich personal email

About Tracy Heydenrich

Sustainable Living

Tracy Heydenrich's Current Company Details
eMD Technologies

Emd Technologies

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Consultant at Emd technologies
Website:
e-md.co.za
Employees:
3
Tracy Heydenrich Work Experience Details
  • Emd Technologies
    Consultant
    Emd Technologies Jul 2023 - Present
    South Africa
  • Spliteq (Pty) Ltd
    Consultant
    Spliteq (Pty) Ltd Jun 2021 - Aug 2023
    South Africa
    Spliteq (M3T)makes water work better by using natural engineered water solutions to better the food security within SA. Marine 3 (M3T) can add real value to your operational and production efficiencies by saving water and lessen the chemicals used in any environment.  How ? Our novel surfactants, coagulants and flocculants gives us the ability to assist with all areas throughout the Agri-process, in an environmentally sustainable manner. Results from CSIR tests – Chamber of Mines shows our product captures particles of 0.1micron, when mixed with H2O at 0,05%. This means that we can capture most dust, even those unseen by the human eye. By reducing the micron size down to a 0,1micron in water we are effectively reducing the surface tension of water, making all aspects of water work better. Results in :Water and electricity savingsCost effective fertilizationEase of use of productNatural long-term sustainable benefitsEnhanced production and quality of agricultural products
  • Mysolutions (Pty) Ltd
    Contractor
    Mysolutions (Pty) Ltd Nov 2019 - Mar 2020
     Implementation of new product called Openpages for Watson V8.1 which has AI built into product. Product caters for Governance, Risk and Compliance. Product implemented with DB2, Cognos and Websphere. Account Manager to key accounts for company Management of developer’s based at clients and projects IT Support for customers.
  • Koidu Limited
    It Manager
    Koidu Limited Jul 2017 - Jan 2018
    Sierra Leone
    Based in Sierra Leone, my time was spent redesigning their network infrastructure (wireless and fibre).  I inherited a weak network infrastructure and to avoid costly migration costs, I negotiated with service providers reducing monthly costs by 30%.  I reduced the reliance of our South African based support company eliminating the 48 hour turnaround time for various administration activities by training staff and gaining full administration access to all systems. Personally designed an intranet web based communication platform eliminating communication issues between divisions on the mine. Designed knowledge base system for technical support team leading to reduced turnaround time on issues that needed to researched for resolution. Reviewed and implemented various policies and procedures to South African standard.
  • Babcock International Group
    Acting Service Delivery Manager And Programme Manager
    Babcock International Group Jan 2017 - Jun 2017
    Johannesburg Area, South Africa
    The SA Data Protection Act POPI (Protection of Personal Information) places obligations on organisations processing personal information and gives rights to an individual whose personal information is being used. It is principle based; these principles are useful for all types of informationData protection is about making sure we collect and manage personal information in accordance with our legal obligations and the expectations of the people it is about. Important security measures need to be implemented to ensure that an environment caters for the POPI act initiatives. My function in conjunction with my role as Service Delivery Manager is to ensure that I manage the implementation across 7 business divisions, acting in an advisory and management role. Activities include:Service Delivery Manager for IT departmentProject and Programme Manager for implementation of system.Implementation of Information Assurance Maturity Model across business divisionsImplementation of Policy and security measures to cater for POPI actData retention, destruction, business continuity and backup proceduresIdentifying risks and mitigation thereofCreating and implementation of Culture programTraining of Information Asset Owners and Senior Information Risk ownersImplementation of risk managementCreating awareness of Cybercrime and its effects in the environment through marketing initiatives
  • Outcor Financial Management (Pty) Ltd
    New Business Development & Marketing
    Outcor Financial Management (Pty) Ltd Nov 2015 - Sep 2016
    Johannesburg Area, South Africa
    Design of all marketing material on Adobe Photoshop.Creation and Implementation of a Marketing and PR strategy .Identify potential areas for marketing and sales opportunities. To produce appropriate marketing collateral as required. Produce and organise the company’s marketing collateral.Maintain and manage the development of the company’s various websites.To manage and develop appropriate forms of social media including (but not limited to), LinkedIn, Facebook Actively chase new leads as required Management and co-ordination of all marketing and implementation for Non-profit Organisation.To receive and co-ordinate all sales enquiries in line with the company’s sales process. To ensure that all quotes are done from enquiry to follow up sales activities with clients & potential clients. To chase and analyse the reasons for failure to turn an enquiry into a new order.
  • Contract Projects
    Senior It Support Manager
    Contract Projects Jun 2014 - Oct 2014
    Johannesburg
    My current services include, consultation to various businesses from an IT perspective, Service Delivery Management, Account Management and Domino Administration. I currently contract my expertise and knowledge to various industries within the market place, this in conjunction with the supervision of complex projects from inception to completion. Skills Matrix • Knowledge of several IT Platforms • IBM Lotus Domino • Microsoft • SAP • Networking • Infrastructure Design and implementation • Hardware • Data Analysis • Risk Management
  • Above & Beyond Concepts (Anglo Platinum Contract)
    Service Delivery Manager /Systems Support Manager
    Above & Beyond Concepts (Anglo Platinum Contract) Aug 2006 - Jun 2014
    Johannesburg Area, South Africa
    Whilst based at Anglo Platinum I was a Director on 2 boards, representing Anglo Platinum and the other a newly formed company.  Achieved 100% for 2 consecutive years on our monthly SLA.  First to solely implement DB2 connecting through Domino in SA Employee of the year for 2 consecutive years at Above and Beyond Concepts Solely designed and implemented DB2 environment I managed the Anglo Platinum account for Above and Beyond Concepts. We developed various applications which were implemented and supported under my leadership. I also managed a division at my head company which delivered support on multi-faceted environments to several clients. Critical business applications were left in my hands to manage and the relationship I created with my staff assisted me in achieving the support the client needed.
  • Absa
    Technology Competency Specialist
    Absa 1998 - 2005
    Johannesburg Area, South Africa
    Technology Competency Specialist• Develop and maintain the solutions of group's management system• Innovation, development and support of methodologies within systems architecture, system Design and programming• Research the discipline competencies• Evaluate, procure and support techniques and tools relevant to disciplineLotus Domino Administrator• Maintenance and monitoring of +/- 32 servers in Lotus Domino EnvironmentSystems Analyst• Convert Business Requirements into Systems Specifications during development life cycle: • Maintenance and enhancement of systems in production, according to (SEP – Systems Engineering Process).Systems Builder• Set up of Support Centre, Implementation of Standards & Procedures & Support thereof
  • Oracle
    Training Co-Ordinator
    Oracle 1997 - 1998
    Johannesburg Area, South Africa
    • Administer the Course Booking Procedures and provide Customer Service • Day-to-day Administration of Training Room facilities & Course Material
  • Business Connexion (Previously Persetel, Then Comparex)
    Consultant
    Business Connexion (Previously Persetel, Then Comparex) 1995 - 1996
    Johannesburg Area, South Africa
    • Data Capturing in SAP. • Installed and set up new users on SAP • Involved with In-house Training on various packages. i.e. MS Word, Excel, Powerpoint.
  • Motorola
    Personal Assistant
    Motorola 1993 - 1995
    Johannesburg Area, South Africa
    • Secretary to 6 Directors. • Handle and channel queries in Executive absence. • Client liaison at Executive level. • Professional preparation of letters, memos, reports, presentations, etc. • Organise meetings and office functions. • Full control of time schedule and diary. • Arrangement and management of conferences, seminars and presentations. • Handle local and overseas travel. • Handle personal affairs/arrangements of Executives

Tracy Heydenrich Skills

Lotus Notes It Service Management Lotus Domino Integration Business Analysis System Administration Business Process Collaboration Solutions Requirements Analysis Systems Analysis Management It Management Software Project Management Process Improvement Lotus Connections Software Development Project Management Solution Architecture Solution Selling Social Collaboration Change Management Disaster Recovery It Strategy Itil Project Planning Enterprise Architecture Db2 Administration Strategic Planning Business Strategy Microsoft Office Infrastructure Consulting Team Leadership

Tracy Heydenrich Education Details

  • Sir John Adamson
    Sir John Adamson
    Matric

Frequently Asked Questions about Tracy Heydenrich

What company does Tracy Heydenrich work for?

Tracy Heydenrich works for Emd Technologies

What is Tracy Heydenrich's role at the current company?

Tracy Heydenrich's current role is Consultant at Emd technologies.

What is Tracy Heydenrich's email address?

Tracy Heydenrich's email address is tj****@****ail.com

What schools did Tracy Heydenrich attend?

Tracy Heydenrich attended Sir John Adamson.

What are some of Tracy Heydenrich's interests?

Tracy Heydenrich has interest in Economic Empowerment, Environment, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture, Health.

What skills is Tracy Heydenrich known for?

Tracy Heydenrich has skills like Lotus Notes, It Service Management, Lotus Domino, Integration, Business Analysis, System Administration, Business Process, Collaboration Solutions, Requirements Analysis, Systems Analysis, Management, It Management.

Who are Tracy Heydenrich's colleagues?

Tracy Heydenrich's colleagues are Rinah Ndou, Hlalaphi Sambo, Rashaad Raybin, Leanne Moodley, Stenzil Caliste, Phindile Nyembe, Raeesah Cassim.

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