Tracy Jacobs Email & Phone Number

As a Marketing Automation and Travel Specialist at East Cape Tours, I leverage my CRM skills to create and manage effective email campaigns, landing pages, and webinars for potential and existing customers. I also communicate with various stakeholders, including sales, design, and content teams, to ensure alignment and consistency of the marketing strategy and brand identity. I am also a trained and experienced Travel Specialist/consultant and love building packages for FITs.I have over 10 years of experience in the hospitality industry, where I worked as a Hospitality Manager at Nyosi Wildlife Reserve and a Wedding and Corporate Events Manager at Hopewell by Mantis. In these roles, I coordinated and supervised all aspects of guest services, event planning, and staff management, while ensuring high standards of quality, safety, and customer satisfaction. I am skilled at multi-tasking, problem-solving, and adapting to different situations and needs. I am passionate about promoting the beauty and diversity of South Africa and surrounds and I am committed to delivering exceptional experiences for travelers and locals alike.