Tracy Johnston Email & Phone Number

Auburn, Ca, Us

Auburn, Ca, Us

Conducted a needs analysis to determine learners' needs while analyzing current performance metrics and key performance indicators (KPIs), pinpointing specific learning gaps to ensure that training initiatives directly address and resolve those deficiencies. Designed, developed, and facilitated a hands-on instructor-led training program integrating interactive discussions, multimedia presentations and practical exercises, which led to a 35% improvement in curriculum adoption and a 50% increase in learner satisfaction through enhanced engagement and practical application. Wrote learning objectives by aligning assessment data with KPIs which informed the development of targeted learning plans that addressed specific organizational goals leading to increased assessment scores and more effective skill development. Conducted 1:1 professional development sessions for colleagues focusing on integrating new technologies into their workflows which enhanced their digital literacy and management capabilities thereby supporting their growth and productivity in their roles. Conducted quality assurance (QA) on training programs by reviewing content, instructional design, and delivery methods ensuring adherence to best practices and organizational standards which led to improved course effectiveness and learner outcomes.

Roseville, California, United States

Designed, developed, and facilitated engaging, hands-on instructor-led training sessions for customer technology use incorporating real world scenarios and practical exercises which resulted in significant increase in customer adoption and effective use of the technology. Created comprehensive job aids and user guides for new technology including clear step-by-step instructions and troubleshooting tips which resulted in a 50% reduction in user errors and increased user confidence and independence in using the new systems. Collaborated with stakeholders on various projects and events incorporating their feedback into planning and execution phases to ensure project outcomes to meet their needs and expectations thus enhancing overall project success and stakeholder satisfaction. Trained new coworkers during onboarding by customizing learning strategies to accommodate different learning preferences facilitating efficient knowledge transfer which increased new hire engagement and accelerated their integration into the team.

Auburn, California

Developed comprehensive microlearning lessons including job aids and support documents for staff, detailing step-by-step workflows, best practices, and job expectations which clarified roles and responsibilities and improved staff performance and procedural adherence. Facilitated meetings with stakeholders and SMEs to collaboratively define and refine learning objectives, set realistic timelines, establish measurable goals and identify necessary supports resulting in well-structured and effective learning plans that addressed specific needs. Designed, developed, and facilitated both ILT and VILT programs tailored to diverse learner profiles using various instructional methods to ensure content relevance and alignment with learning objectives which met the needs of a wide range of participants. Created step-by-step micro-learning guides for virtual training sessions providing accessible, easily digestible content that improved attendee access and understanding boosting attendance rates to 100% and reducing troubleshooting inquiries by 60% through enhanced clarity and support. Evaluated learner performance through comprehensive assessments including knowledge checks, surveys and interviews, systematically analyzing results to identify areas for improvement and assure alignment with training objectives. Utilized LMS to track and analyze learner progress generating detailed reports on engagement and performance which informed adjustments to training strategies and improved overall learning effectiveness. Created instructional videos featuring a talking head and software demonstrations utilizing screen recording and video editing tools to produce clear and engaging content which facilitated self-paced learning.

Lodi, California

Mild/Moderate Special Day Class Teacher for medically fragile children at George Washington Elementary School.

Stockton, California Area

Mild/Moderate 4-6 Special Day Class Teacher at Hamilton Elementary.

Bachelor'S Degree, Elementary Education And Teaching

Photography, Photography

Bachelor'S Degree, Special Education And Teaching

Instructional Design & Elearning Certification, Instructional Design

Instructional Design & Elearning Certification, Instructional Design