Tracy Keller Email & Phone Number

Waverly, Ia, Us

Somerville, Massachusetts, Us

West Des Moines, Ia, Us

Manage all areas of Human Resources in the Waterloo region for approximately 500 team members and providers. • Provide consulting expertise to all levels of leadership including policy guidance and interpretation, clinic restructuring, workforce planning, turnover, engagement survey action plans, employee relations, and succession planning. • Establish effective communication plans with staff, providers and the organization’s leadership teams to foster an environment of openness, candid feedback, trust, teamwork, engagement and effective talent management. • Manage and resolve complex employee relation issues through effective, thorough, and objective investigations. • Provide input and counsel leaders on corrective action and assist with preparing documents and delivering crucial conversations.• Lead performance management process by facilitating training, communicating the 360 and performance appraisal process, and implementing merit increases. • Main contributor to new leader development and training. Responsible for creating and designing an onboarding program for new leaders. Provide support to our onboarding team through orientation and new employee focus groups. • Maintain and update data for team members and providers within Lawson system (ESS). • Ensure compliance with company policies, federal and state regulations and regulatory agency standards.

Waverly, Ia, Us

Responsible to the Director of Human Resources & Payroll for providing assistance in leadership and promoting stewardship of the College’s human resources. This includes taking the lead on the processing of faculty and staff payroll and benefits, and assisting with faculty and staff recruitment, professional development, compensation, benefits and performance management.

Human Resources Generalist for approximately 400 employees. Manage recruiting and on-boarding process for all new hires. Responsible for benefits administration. Maintain employee files and coordinate service programs. Ensure Affirmative Action compliance. • Manage recruitment process by utilizing the applicant tracking system to post internal and external job requisitions, participate in career fairs, screen and interview applicants, and provide a positive on-boarding experience for new employees.• Conduct new employee orientation, process new hire paperwork and update employee information in HRIS system. • Maintain employee files by scanning, uploading and distributing employee documents in ImageNow. • Facilitate benefit enrollment meetings, answer employee questions, communicate benefit changes, audit monthly billing statements and manage leave of absences. • Coordinate service programs such as Tuition Aid, Team Builder, Service Recognition and Retiree Recognition. • Assist with the implementation of self-service portals. • Establish relationships and provide outreach for Affirmative Action compliance. Maintain documentation of outreach activities and report statistics to management team on a monthly basis.

Minneapolis, Mn, Us

Human Resources Business Partner for approximately 300 team members. Responsible for assisting executive team with performance and development conversations. Ensure training is compliant and leaves of absence are administered accurately.• Hired, trained and developed an hourly team of human resources technicians.• Processed bi-weekly payroll by editing and updating timesheets, entering vacation hours, and ensuring accurate payroll records.• Assisted senior leaders in planning, executing and tracking professional development of group leaders.• Coached executives to ensure team members receive timely accurate reviews, wage increases and training. • Coordinated and facilitated counseling and corrective action programs for team members and ensured performance plans are set and maintained.• Maintained positive employee relations by creating a responsive, open environment by being available to team members and offering feedback.• Facilitated training within all levels of the organization and managed training expirations.

Process payroll for Bremer County employees. Responsible for benefits administration. Maintain employee records.•Serve as the payroll clerk by preparing, processing and generating bi-weekly payroll.•Edit timesheets, update general deductions and employee information within the Eden system.•Reporting official for IPERS, state and federal taxes.•Administer benefits to employees and answer employee questions as well as audit monthly benefit statements and update as needed.•Assist the Auditor with various tasks.

Us

Human Resources Representative for approximately 400 associates. Responsible for employee relations, benefits, recruitment and training. • Interfaced daily with production and management personnel. Facilitated communication at all levels of the organization. Assisted with conflict resolution through investigations, corrective action and performance improvement plans.• Coached and developed supervisors. Worked with supervisors to ensure consistent implementation.• Communicated benefit plan provisions to all associates. Provided customer service to associates in answering questions and resolving claims. Assisted in open enrollment process.• Screened applicants, conducted interviews, participated in career fairs and processed background checks. Facilitated new hire orientation and 30 day reviews with new employees.• Conducted annual associate training such as harassment and discrimination.• Maintained employee records using PeopleSoft and assisted with processing payroll as needed.

Auburn Hills, Mi, Us

Communicated with management on issues relating to performance and discipline. Assisted with employee relations. Responsible for recruiting, interviewing and orientation of new employees. Communicated benefit plan provisions to all employees. Trained employees on new policies and procedures. •Interfaced daily with production and management personnel. Facilitate communication at all levels of the organization. Assist with conflict resolution through performance improvement plans and disciplinary action.•Resolved grievances between the union and the company.•Prepared data and testified on behalf of the company at arbitrations.•Directed and completed the hiring process for administrative and hourly employees including screen applicants, conduct interviews and facilitate new hire orientations.•Administered benefit plans by providing customer service to employees in answering questions and assisting in resolving claims. Managed benefit renewal and enrollment process. Prepared and analyze wage and benefit surveys. Facilitated open enrollment meetings. •Ensured compliance with human resource related laws including but not limited to HIPAA, COBRA, FMLA and FLSA. •Responsible for implementation of new policies and procedures and training all employees.•Managed employee attendance records and discipline.•Team leader of employee-based committees designed to improve morale.•Served as the payroll administrator by preparing, processing and generating weekly payroll for 100 -150 employees by editing daily timesheets, updating payroll deductions and maintaining proper payroll records.

Chicago, Illinois, Us

Assisted staffing consultants and recruiters with the preliminary screening process of candidates. •Extensive scheduling of candidate interviews and travel arrangements.•Responsible for posting job requisitions internally and externally.•Established relationships with vendors and clients.•Interviewed candidates for positions within the Staffing Department.•Initiated new hire paperwork through payroll system.•Main contact in staffing department for Reduction in Recruiting (program that works with the Legal department to process green cards).

Norwalk, Ct, Us

Managed training programs and workers’ compensation claims. Directed insurance coordination for 600 employees. Contributed to the recruiting of new team members. Provided assistance to the Assistant Vice President in all Human Resources functions. •Implemented department-specific training manuals for all entry-level positions throughout three stores to increase employee retention by 84%.•Managed computer-based training for three departments, which resulted in 83% of the participants staying beyond their probationary period.•Developed and introduced the 90-Day Huddle Program, an organized dialogue between employee and manager to chart progress and development, resulting in increased employee satisfaction and performance.•Managed workers’ compensation database ensuring accurate records for senior management. •Facilitated monthly insurance meetings to inform employees of benefit plan provisions and provided customer service to resolve current issues and questions.•Assisted with the staffing and selection process by recruiting, screening and interviewing applicants and facilitating new employee orientations.