• Partner with Hiring Managers and Leaders to execute full-cycle recruitment strategies to meet hiring needs.• Utilize strong business analysis skills to identify gaps, challenges, and opportunities within Talent Acquisition processes, ensuring solutions align with business goals.• Provide Talent Management support, including assistance with the yearly performance management process, talent review preparation, and research of leadership development, vendor, and talent trends.• Manage HR vendor relationships, including contract/invoice management and analyzing current vendor performance.• Implement launch of Continuing Education Credit program; review and recommend course proposals to employees for accreditation qualifying per CGFNS CE structure. • Manage open enrollment for employee population.• Implement recognition program where employees recognize peers exemplifying CGFNS core values.• Manage ACA reporting efficiently; capture data, plan affordability, offer of coverage; maintain compliancy.• Integrate CGFNS values into onboarding process including training sessions highlighting their importance.• Manage EEO compliance requirements within Paylocity. • Coach leaders at all levels to model values and offer performance model training on establishing goals and initiatives for their teams within Paylocity system. • Collaborate with Finance to devise a solid salary structure to cascade to all business units and teams and spearhead the enforcement of the structure mandate to be utilized for requisition process

• Investigate and resolve Workday Human Capital Management issues for recruiters, TA team, HRBPs and hiring managers in the requisition, recruitment, pre-hire, ready for hire and onboarding process.• SME and escalation point for all support activities in Workday, ServiceNow, 3rd party vendor Sterling background check system, and MPI credentialing.• Lead the administration of US background check program while supporting US Talent Acquisition team.• Collaborate on the delivery of HR programs with COEs to deliver effective solutions to the business.• Implement practices to ensure an efficient, cost effective, successful Talent Acquisition Operation process.• Partner with HRBPs to ensure strategic HR goals and policies are aligned with business initiatives.• Develop key Talent Operations presentations for quarterly business reviews.• Manage complex escalation process support inquiries; provide solutions to HRBPs to reduce escalations.• Audit corporate HR procedure for recruiting, screening, pre-employment, on-boarding and HRIS data. • Identify process improvement opportunities in Workday; facilitate implementation from idea to installation.• Build process flows for SOPs related to requisitions, background checks, Workday, and ServiceNow.• Lead process improvement automation for multiple processes including Help Me Hire integration to Workday, credentialing and Sterling integration to ServiceNow.• Manage ServiceNow case management/tracking and SharePoint technology for document creation.• Maintain strong analytical aptitude to enable delivery on daily KPIs/ provide detailed metrics dashboards to Global COEI and present monthly to leadership.• Collaborate with HRBPs to communicate applicable HR-based compliance training required in LMS (CLIX).

• Managed the lifecycle of talent acquisition from recruiting to offboarding; processed weekly payroll (ADP).• Coordinated benefits plans for employee population/oversaw 401K processing and reporting.• Devised and promoted program and budgetary objectives with HR Partners while mitigating corporate risk.• Executed all functions of open enrollment process; point of contact for all benefit related questions.• Resolved complex escalations; provided recommendations to HRBPs for cost effective procedures.• Managed the HRIS system, oversaw data management of year-end performance appraisals.• Led the administration of background checks, new-hire orientations, LOA, and exit interviews

• Managed recruitment, pre-employment screening, onboarding, new hire orientation, workers’ compensation, unemployment claims, benefits eligibility, open enrollment, exit interviews, procurement. • Directed Kronos timekeeping system; ensured timely processing of ADP payroll.• Managed PTO, vacation accruals, workers comp, COBRA, FMLA.• Partnered with global leaders to ensure strategic HR goals and policies aligned with business initiatives.• Automated job requisition process, compensation plan changes, transfers, separations, I-9's, LOA.• Managed annual salary merit process for eligible staff and employee recognition program.• HR liaison between employees and all benefits plan vendors resolving website related issues.• Developed monthly HRIS metrics and custom reports; presented monthly dashboards to HRBPs.• Managed daily maintenance of HRIS systems ensuring compliance with company payroll/HR policies.

•Managed HR and benefit related projects in the HRIS system/first point of contact for benefits related issues. •Managed full cycle of TA operations from onboarding to exit interviews.•Accountable for accurate and timely reporting to senior leadership on TA budget, establishing and holding vendor accountable for meeting Key Performance Metrics and Service Level Agreements.•Responsible for automating hiring/ timekeeping process for 500 + employees/maintaining throughout employee population growth to over 1000 +.•Managed 3rd party vendor relationships / credentialing documentation/ criminal background checks.•Oversaw A/R, A/P, HR & Payroll verifications, I-9s, COBRA, benefits enrollment, unemployment and WC claims.•Directed and ensured compliance with company payroll/HR policies/partner with global leaders ensuring compliance.•Automated and built weekly labor matrix reports utilizing Kronos and ADP/review weekly with COE leaders•Maintained HRIS, benefits portal and 401k administration.