Tracy Koenn Email & Phone Number

Chicago, IL, US

Elmhurst, Illinois

I analyze and interpret supplier literature and supplier communication to glean product information that describes use, compatibility, and critical specifications. I create attributes that are clear, complete, and durable explanations of products and product use so customers can easily navigate to products using dynamic software. I use MDM data manager and.

Elmhurst, Illinois, United States

I create an average of 200 accurate customer financial statements, invoices, credits, and receipts daily. Ialso communicate quickly with customers regarding payment, billing, refund requests, and account discrepancies.

Elmhurst, Illinois, United States

I support customers’ purchase-to-payment process by simultaneously using multiple tools like Mainframe, internal software, and supplier literature. I also respond to customer requests by communicating clearly and concisely with an average handle time of 4 minutes.

Elmhurst, Illinois, United States

I condense our mass collection of images, make judgment calls on the best image possible to present to users and customers, create metadata for images that best explains their properties, and upload them to our internal software. I'm in charge of ensuring the software then categorizes and codes these images so I can place them on our website. My tasks help.

Elmhurst, IL

I am the preliminary step in the greater editorial process for revising our website and catalog. To improve our taxonomy, product specifications, and pricing in relations to the market, I provide metrics and price comparison research to merchandisers and price developers.

I facilitate community interactions by creating discussion posts and managing channels on our new community platform, Circle. I also write and edit blog posts on WordPress and compose social media posts that include links and Canva graphics every weekday for Twitter, Facebook, and LinkedIn.

I edit clients' blogs by querying authors to ensure posts grammatically make sense and convey content effectively. I also manage all of Hit Subscribe's social media platforms and coordinate with the Hit Subscribe founders to increase marketing exposure and sales outreach.

Lake Forest, Illinois

I worked on finding students' stories that best represent the diversity and intellect the college fosters. This entailed communicating with and interviewing students so I could write stories on the College's website.

Lake Forest, Illinois

As a tutor of fellow college students, my job was to motivate, coach, and encourage struggling students to reach high writing standards. I also developed and communicated plans, strategies, and assessments for weekly clients and wrote concise, thorough, and technically error-free reports on each client session in less than ten minutes. Lastly, I presented.

Lake Forest, Illinois

I organized, expanded, edited, and created tutor resources for Lake Forest College's Writing Center. This required me to work on organizing and creating a new aesthetic for the Writing Center's website, archiving all past resources and handouts in order to decide what is currently most useful, and working with different technologies to put together audio.

Chicago, Illinois

I prepared teachers and student groups to attend student matinees by making informational phone calls and emails, tracking changes and different situations, creating seat maps for the performances, and using Tessitura— a database to track all of the theater’s information— to update and necessary information.I welcomed 1,000 students to the theater every.

Ann Arbor, Michigan

I was the head coach of Liberty Athletic Club's summer swim team through the first few months of the summer. I was in charge of every aspect of the swim team and also taught private swim lessons to many other swimmers as well in my down time. I taught swimming techniques and skills in order for swimmers to achieve personal goals and I was so successful.

Ann Arbor, Michigan

As I lifeguard, I watched all members around the pool area to ensure were are always safe and secure in their environment.

Lake Forest, Illinois

As a media services student supervisor, I provided technological resources to faculty and student organizations if needed, such as fixing computers, re-wiring any type of technology in classrooms, or adjusting any technology. I also aided in media setups around campus, such as setting up projectors, microphones, speakers, laptops, and presentations, and.

Master'S Degree, Digital Communication And Media/Multimedia

Activities and Societies: Golden Key International honors society, Phi Kappa Phi honors society

Bachelor’S Degree, English Literature, Politics

Activities and Societies: Omicron Delta Kappa, Sigma Tau Delta, Pi Sigma Alpha, Kappa Alpha Theta, The Writing Center, Media Services.

High School

Activities and Societies: High School Swim Team, High School Varsity Softball Team, Swim Team Captain, Softball Team Captain, National.