Tracy Cox Email & Phone Number

Overland Park, Kansas, United States

Optimized pricing strategies through advanced data analysis and technology-driven solutions. Leveraging expertise in pricing methodologies, data modeling, and systems integration to drive revenue growth and enhance profitability. Adept at collaborating cross-functionally to identify opportunities, implement process improvements, and develop innovative pricing frameworks. Possess a strong aptitude for translating complex technical concepts into actionable insights for both technical and non-technical stakeholders. • Built various LTL Base Rates for new pricing options that expedited new customer on-boarding and pricing adjustments. (Preferred Pricing, Dynamic Pricing).• Built customer specific rates (single line of rates, mileage rates) from LTL Class Rates.• Built programs to load Competitor Base Rates into our Auto-rate System.• Detailed knowledge of Pricing Tariffs including Rules and Base Rates.• Troubleshoot billing issues after bill entry with audit, credit & collections, client services, and sales.• Built partnership with IT to convert legacy TFD load screen/programs to new platform. • Documented lane adjustment load workflow process for automation conversion.• Coached operations support personnel on understanding of Pricing Tariffs to improve performance of team. • Improved and enhanced Microsoft-Excel process to aid Pricing Analysts in loading rates directly to mainframe.

Overland Park, Kansas, United States

• Created CWT Rate Products for customers. • Managed annual GRI process. • Integrated sister company (Holland, New Penn, Reddaway) data into one system and provided training on systems for integrating into one company. • Built Turnaround Time reporting system. • Responsible for maintaining, updating, and enhancing pricing systems, tools, and models that aid in decision-making and pricing adjustments.

Overland Park, Kansas, United States

Results-oriented Information Systems Analyst with a strong background in analyzing, designing, and implementing effective IT solutions to optimize business processes. Adept at evaluating system requirements, identifying opportunities for improvement, and translating complex technical concepts into clear, actionable recommendations. Proven ability to collaborate with cross-functional teams, streamline operations, and enhance system functionality to drive organizational efficiency. With a solid foundation in data analysis and a keen eye for detail, I am dedicated to enhancing information systems to support strategic decision-making and deliver exceptional value to the organization.• Redesigned Rate Freeze system by providing additional functionality and reporting. • Modified rerate system by modifying it for new platform. • Acquired responsibility for loading of pricing data into system for use by pricing tariffs. • Received multiple co-worker recognition awards for my knowledge and timely responses to customer requests.