Tracy Lis, Cppm Email & Phone Number

Albany, New York Area

• Provide executive leadership and management of 22 physical therapy practices across New York State.
• Direct all central administrative operations including accounting, financial, reporting, collections, and front desk operations, including customer service, patient forms, credentialing, compliance, IT, staffing, and.
• Direct all accounting operations including billing, accounts receivable (A/R), accounts payable (A/P), general ledger transactions, and revenue cycle management utilizing generally acceptable accounting principles.
• Develop and monitor budgets and financial forecasts by analyzing financial data, establishing schedules for expenditures, analyzing variances, and initiating corrective actions to accommodate aggressive organizational.
• Oversee the preparation of timely monthly, quarterly, and year-end financial statements and sales tax filings.
• Negotiate vendor contracts and expense management instituting cost cutting measures where possible.

Albany, New York Area

• Managed all administrative operations, policies, and procedures for 22 physical therapy practices across upstate NY.
• Provided staff with guidance, training, and mentoring and ensured compliance with policies and procedures.
• Handled all billing, collections, and accounts receivable transactions.
• Provided a positive customer experience by addressing general inquiries and resolving issues.
• Key Accomplishments:- Increased productivity of non-clinical staff by 22% by implementing professional development training modules.- Developed a front desk manual defining best practice policies and procedures.

Albany, New York Area

• Oversaw administrative operations for 7 physical therapy practices across upstate NY.
• Established daily operational productivity, efficiency, quality, and profitability metrics and benchmarks to drive operational and financial growth.
• Conducted monthly and annual analyses and reported metrics and benchmarks to executive management.
• Directed all office policies and procedures providing training to staff to ensure compliance.
• Ensured appropriate levels of customer service at the front desk and throughout the facility.
• Handled all patient forms, billing, collections, and accounts receivable transactions.

Syracuse, New York Area

• Managed and lead a team of 12-15 cash posters/adjusters and 10-12 billing staff for a network of 54 locations.
• Oversaw data entry processes and transmission of electronic and paper medical billing claims.
• Ensured insurance and cash payments were posted to accounts and handled contractual adjustments.
• Key Accomplishment: Spearheaded Practice Management and EMR software transition for 22 PT offices.

Bachelor Of Arts - Ba, Literature/Cultural Studies

Education record