Tracy Mae Danghil Email & Phone Number

Toronto, Ontario, Canada

Works on both the CCSAI Progress, Ashtonbee, and Morningside campuses.Adheres to directions given by the CCSAI manager or team leader, both verbally and in adherence to company core values.Responsible for performing various chores to keep the workplace clean and safe. This includes vacuuming and mopping the floors, cleaning the bathrooms and restroom fixtures, and emptying the garbage. always maintaining a clean and safe working environment.Responsible for organizing events and coordinating with the team leaders, event planners, and coordinators by delegating tasks as needed.Escort incoming students and clients in a courteous and pleasant manner.In charge of carrying out tasks in a careful and safe manner and respecting all safety guidelines and procedures.

Toronto, Ontario, Canada

Providing customer service while maintaining a positive attitude that includes greeting customers and responding to their inquiries.Completed payment transactions as well as product refunds and exchanges. Implemented store policies and procedures when operating the cash register.Managed carts and baskets to its appropriate location. Cleaning the front-end desk and disposed of trash every after shift.Make sure the sales floor is cleaned up and that the returned things are put back where they belong.

Cebu, Central Visayas, Philippines

Managed the porcelain shop which includes tracking of sales, shipments, schedule social media posts and sales promotions.Provided high-quality customer service to ensure maximum customer satisfaction.Initiated inventory control measures to sustain stock levels and helped to order new inventories. General administrative tasks, including but not limited to, answering phones, greeting guests, processing mail, as well as collecting payments, etc.Become proficient with our internal systems (Microsoft Word, PowerPoint, OneDrive & Outlook); help in the preparation of monthly sales reports and effectively use IT initiatives.Performed production duties such as packaging, taping, labeling, and sorting and general upkeep during store hours and after closing, including cleaning, organizing of shelves, and restocking.

Philippines

Provided excellent customer service through chat support to Amazon United Kingdom.Coordinated with the investigation team on quick resolution of customer disputes with sellers by providing them with detailed information on their claims for returns or refunds for defective items.Assisted clients by offering them Amazon deals and products. Informed customers about available goods or services, product restrictions, and return and refund policies.Effectively handled 2-3 customers at once without compromising the quality of customer support. Managed after-sale relationships with clients by giving them prompt resolution on complaints, product questions and payment investigated decline of credit card payments.Awarded as top performer for the month of November 2022 and February 2023.

Diploma Of Education, International Business

Examines trade from a global viewpoint. Apart from analyzing management, marketing, and finance in global settings, the courses.

Bachelor'S Degree, Accounting And Business/Management