Tracy March Email and Phone Number

- Coordinated and dispatched truck rosters upward of 50++ - Outstanding ability to adjust work delivery schedules to meet business/customer needs - Dispatched drivers on contracted pads/projects by relaying pick up and delivery information as well as any special instructions required- Communicated effectively and efficiently with all carriers and oil companies involved with truck locations and ETAs including our field support teams while maintaining and building professional relationships with our customers as well as carriers- Outstanding ability to handle high volume of phone calls/emails from customers, in a prompt and courteous manner - Checked inventory levels of product requested and arranged their shipments- Followed all DOT regulations and ensure drivers operated within hours of service - Follow up with field crew on their deliveries and Resolve any problems and/or obstacles that could interfere with the timely completion of the scheduled delivery- Advise drivers, customers and clients about traffic problems, such as construction areas, accidents, congestion, weather conditions, if truck chains required and/or other hazards.- Solid understanding of instructions and procedures of dispatching product - Maintained print-based and electronic logs, records and reports related to dispatching activities, job orders, pick up time and delivery time. - End of day duties including dispatch handover, daily reports, daily summaries

• Dispatched drivers on contracted loads by relaying pickup and delivery information as well as routing• Maintained professional relationships with customers via phone and email• Received, prioritized, entered & processed customer orders via phone, email, & fax• Developed pick-up/delivery time schedules for customers & salesmen• Followed DOT regulations, Hazmat federal regulations, complied with safety regulations and hours of service.• Provide effective communication between the customer and driver when truck issues arise with freight on board.• Coordinate, monitor and ensure the successful pick-up and delivery of customers products/merchandise• Follow up with customers on their deliveries and Resolve any problems and/or obstacles that could interfere with the timely completion of the scheduled delivery• Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.• Advise drivers, customers and clients about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures• Provide logistic and dispatching support by phone and inter-office emails.• Track, trace and monitor all open shipments/loads• Ensured timely completion of all open loads in database• Month end closing (including paperwork retrieval such as pick sheets, POD’s and any other related paperwork pertaining to pick up or delivery).

• Assist in ordering, care, maintenance, and utilization of department equipment, supplies, and inventories.• Enter cash transactions in ledgers and reconcile cash reports; prepare daily bank deposits (cash/cheque).• Handle all cash and credit card related transactions, issue receipts, record and type monetary spreadsheets, and balance cash funds.• Research processing problems, contact departments and customers to resolve problems and expedite payment, and respond to inquiries by telephone or in writing: refer complex problems for solution.• Ensured compliance with accounting deadlines and prepared financial statements.• Answer telephones, open and log electronic/regular mail, meet and greet visitors, and assist in other clerical functions such as accounts payable and receivable filing.• Accurately processed and filled all customer supply orders and arranged courier shipments in a professional and timely matter.• Performed collection phone calls and prepared past due payment notices via fax and regular mail for aging receivable accounts.• Responsible for all service, supply, repair, contract, and phone support invoicing and assisted in system sales invoicing.• Posted supplier invoices in A/P module for payments and assisted in preparing cheque and credit card payments.• Effectively maintained all cheque, cash, and credit card payments and applied to proper current and overdue accounts.