Floating RMA between MSMG Dermatology, Blue Ridge Orthopedics and Sports Medicine and MSMG Orthopedics

Provided assistant to provider, vital signs, phone support, customer service, cosmetic sales, patient data entry, allergy injections, patient scheduling.

File, data entry, customer service, answer phones

Communications and Information Technology professional with 20 years troubleshooting, problem solving, supervision, asset management and customer service experience to include• Served as Non-Commissioned Officer-in-Charge leading 22 joint personnel in TACLAN (TacticalArea Network) Administration and troubleshooting in support of Operations Iraqi Freedom,Enduring Freedom and New Dawn. Ensured network availability for over 2,500 users in theater.• Resurrected $350K Global Broadcast System enabling vital live predator feeds producing real time situational awareness for assigned warfighters• Managed over $500,000 in ADP assets ensuring accurate inventory and tracking of both unclassified and classified assets. Implemented procedures ensuring the reliability and accessibility of network assets preventing unauthorized access to networks and data• Master Training Specialist providing over 200 hours of classroom instruction in Network Security. Provided over 30 hours of remedial instruction to correct deficiencies. Supervised and trained over 135 students.• Converted 35 Interactive Courseware (ICW) into structured training topics.• Responsible for administrative requirements, information systems operations, equipment operation and the training/career development for 16 personnel while stationed overseas. Developed new training procedures and revised 8 outdated qualification standards.