Tracy Mcrae Email & Phone Number

Mankato, Minnesota, United States

Mankato, Minnesota, United States

Maintaining strong relationships with auto insurance companies and vendors, while guiding customers throughout the auto body repair process.Accurately billing and documenting repairs, verifying insurance coverage, payments, and part costs. Scheduling of repairs, sublet services, and vendors. Coordinating pick ups of Total Loss vehicles. Parts ordering.

Mankato, MN

Utilized Microsoft Dynamics AX to generate sales orders, update inventory/batchinginformation, and process invoicesWorked closely with contract carriers to route feed deliveries while following FDA bio-securityguidelines. Managed the customer pick up schedules for bulk and bagged feed orders. Followed Lean Manufacturing principles to improve the.

Edina, MN

Responded to customer inquiries via phone, email, and live chat. Answered questions regarding pricing and availability of vehicles at various dealerships. Utilized CRM to keep updated notes and schedule sales appointments. Followed up on sales lead to determine where the customer is in the buying process.

Burnsville, MN

Greeted customers and took them on test drives, while explaining features and making sure vehicle met their needs. Educated customers on finance options and products to protect the vehicle. Completed paperwork and assisted customers in signing out on their vehicle purchase. Kept updated records of customer interactions in CRM and followed up with the.

Eagan, MN

• Maintained Adult Apparel & Accessories while leading the Softlines and Price Change teams.
• Helped develop strong team members by becoming a team trainer and conducting interviews.
• Cross-trained to assist at the guest service desk, pharmacy, photo lab, cash office, and front lanes.
• Acted as Guest Service Team Lead as needed.
• Answered the store phone and directed guest's calls to specific store departments.
• Focused on providing exceptional guest service in every area of the store.

St Paul, MN

• Entered student data into campus database.
• Scheduled appointments for Academic Advisors.
• Worked at front desk by assisting walk ins and answering phones.
• Maintained up to date student files.
• Compiled manuals for new students and faculty advisors.

Mankato, MN

• Scheduled appointments for the Nursing Advisor.
• Assisted professors with research project data entry.
• Compiled and organized simulation information into electronic medical records.
• Kept student files organized and accurate.
• Proctored weekly exams.
• Regularly fulfilled miscellaneous duties for School of Nursing faculty.

Mankato, MN

• Assisted in billing department of a construction company.
• Organized/mailed statements and invoices.
• Entered equipment usage data in Excel spreadsheets.
• Handled daily cash and check deposits.
• Proofread timecards and other document data.
• Maintained customer and quarry files.

Education record

Cultural Anthropology

Education record