Tracy Mcshane Email and Phone Number

Demonstrated comprehensive expertise in venue management,banquet accounting, menu familiarity, overseeing conference and banquet operations, achieving budgetary objectives, and conducting competitor analyses.

Responsible for executing check-in procedures, cashier and back-office operations, utilizing upselling techniques to optimize room revenue, acquiring detailed knowledge of room facilities and hotel personnel, coordinating interdepartmental communication, handling reservations, and assuming shift leader responsibilities.Handling guest complaints and ensuring them a pleasant stay.