As a Contact Centre Supervisor at DHL Express, I oversee the backline accounts and the invoicing team, ensuring timely and accurate processing of invoices and customs paperwork for our customers. I have a Matric Certification in Executive Assistant/Executive Secretary and I am skilled in database administration, reporting, and problem solving.With over 17 years of experience in the logistics and freight industry, I have developed a strong expertise in air import customs clearances, negotiation, and management. I am passionate about delivering excellent customer service and ensuring compliance with quality standards and regulations. My goal is to support the growth and efficiency of DHL Express and its clients.
Listed skills include Reporting And Analysis, Invoice Processing, Databases, Database Administration, and 10 others.