Scrum Master/Product OwnerSupporting a team of BI Developers, Data Engineering Consultants and Data Quality Analysts with tasks and activity relating to and supporting the delivery of VMO2 Network Expansion, Digital Transformation development, and Strategic reporting. Working in Agile Sprints - responsible for Backlog management and Agile Ceremonies.

Capture requirements for key reporting in Network Expansion.Liaising with key stakeholders to define & refine KPI's and Logic to enable data & Development team to build required data views and suitable reporting, be that Qlik View, data extract or ADHOC reporting. Being a point of contact between developers and stakeholders. Supporting Validation and UAT and facilitation.

Supporting fault analysis for Broadband and Telco Products.Providing analysis on new product CPE trials. Understanding trends impacting fault performance against speed tiers/CPE volumes and install/service metrics.

With a passion for cars and a family background in motor accessories, it was only a matter of time :)Just a little acorn for now, but that's where the mighty oak starts right?We have a passion for providing great customer service, and test the majority of products ourselves so you can absolutely buy with confidence.I would love to help supply your car cleaning products, with a rapidly expanding range available online from Autoglym, Meguiar's, Power Maxed and Carplan. We plan to… Show more With a passion for cars and a family background in motor accessories, it was only a matter of time :)Just a little acorn for now, but that's where the mighty oak starts right?We have a passion for providing great customer service, and test the majority of products ourselves so you can absolutely buy with confidence.I would love to help supply your car cleaning products, with a rapidly expanding range available online from Autoglym, Meguiar's, Power Maxed and Carplan. We plan to offer a range of replacement DVLA approved replacement number plates in the coming months.With support from the Women's Organisation Liverpool, learning (quickly) about setting up and running my own business and all the challenges and excitement that brings. Show less

Creation and distribution of tailored communications for internet helpdesk.

Measure call quality for technical and customer service standards.

Technical support agent for dial up internet helpdesk.